What is better DeskRoll or ManageEngine Remote Access? If you’re having a difficult time picking the right Customer Support Software product for your company, it’s a good idea to compare the available software and see which tool offers more advantages. For instance, here you can compare DeskRoll (overall score: 7.8; user rating: N/A%) vs. ManageEngine Remote Access (overall score: 8.9; user rating: 97%) for their overall performance.
It's also possible to see which one provides more functions that you need or which has better pricing plans for your current budget constraints. Working with a clear table to evaluate their features will significantly increase the odds of getting the best product for your company. Look closely at other aspects of the software for example ease-of-use, adaptability, scalability, and pricing terms.
Users who don't have much time or would like to get a Remote Support Software suggestion from our experts might want to investigate these top choices for the current year: ScreenConnect, Zendesk, Atera.
The price is $29.95 for 1 Monthly license and $299.5 for 1 Annual license. Unlimited computers and customer can be serviced all from one account. One account supports unlimited parallel connections to remote host – you just switch between browser tabs. You can pause and resume sessions.
Business owners can opt to try the free trial version to test DeskRoll before making a significant investment on the software.
ManageEngine Remote Access Plus has the following enterprise pricing:
On-Premise – Standard Plan – $75/annual
On-Premise – Professional Plan – $95/annual
Cloud – Standard Plan – $100/annual
Cloud – Professional Plan – $150/annual
One time License Fee and/or with Multi-Language Pack Add On’s – By Quote
*All pricing plans are billed annually and allow up to 25 computers and 5 technicians. To extend the computer range and add more technicians, please contact the vendor.
You shouldn’t expect exclusively a wide array of useful tools and scalable pricing packages from a well-known Customer Support Software. Almost as significant as key features is a trustworthy customer support. You want to guarantee that in a situation where you have any questions about DeskRoll or ManageEngine Remote Access, or you struggle with some problems, or maybe you’ll want to ask for a certain revision or feature beneficial to your team you can trust in a responsive and helpful customer support. See if options such as phone support, tickets or live chat are offered. What is more, it’s a big plus if you can profit from personal training or at least a knowledge base you can use.
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