What is better Deskpro or Intercom? Today’s enterprises seek the best Help Desk Software product to keep on being competitive. On this page we help you with buying the best tool, by allowing you to examine Deskpro and Intercom down to the very details of their individual features.
It is also possible to check our total scoring values, which rate the software general quality and performance. Deskpro got a 7.3 score, while Intercom has a score of 8.9. Likewise, it is possible to compare their general user satisfaction rating: N/A% (Deskpro) against 96% (Intercom). Bear in mind to select the software that best addresses your most crucial issues, not the application with the most robust features.
Right now, the leading products in our category are: .
Give your team the power, control and customization they need to build stronger customer relationships on a secure and trusted platform. Deskpro offers 3 pricing options:
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
In case you are still having doubts about which app will work best for your business it may be a sensible idea to check out each service’s social metrics. These metrics are usually a sign of how popular every app is and how extensive is its online presence.For example, if you look at Deskpro LinkedIn account you’ll find out that they are followed by 33 people. In case of Intercom the amount of followers on their LinkedIn page is 180.
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