What is better Deskpro or BotPenguin? Comparing products to get the best Help Desk Software doesn't have to be complicated. On our review platform, we enable you to match Deskpro and BotPenguin and quickly evaluate their varying features. We allow you to examine their uniqe benefits, supported devices, support service, prices, terms, plus more.
You may also assess their overall score (7.3 for Deskpro vs. 8.6 for BotPenguin) and overall customer satisfaction level (N/A% for Deskpro vs. 96% for BotPenguin). Spend some time and assess your leading alternatives and see which one is right for your company. You should also check the software vendor’s business viability; can you count on them and will they still be on the market in a few years time?
In case you you need to quickly identify the optimal according to our experts we recommend you examine one of these services: .
Give your team the power, control and customization they need to build stronger customer relationships on a secure and trusted platform. Deskpro offers 3 pricing options:
BotPenguin’s price is based on the number of send credits that a client needs. The price starts at $5 per month billed on a monthly basis. An enterprise pricing package is also available for businesses with bigger needs. Those who only require basic features and a single bot can use the platform free of charge. See more details below:
Baby – Free
1 Bot
2,000 Messages Per Month
1 Team Member
1 Facebook Page
Live Chat
Conditional Flow
30 Days of Data Storage
King – $5/month ($4.17/month if billed annually)
Unlimited Bots
3,000 – 500,000 messages/month
Unlimited Team Members
10 Facebook Pages
Live Chat
Conditional Flow
Book Appointments
CSV Export
Google Calendar, Bitrix, and Zoho CRM Integrations
90 Days of Data Storage
Reports & Analytics
Email and Call Support
Emperor – By quote
Unlimited Bots, Messages, Team Members, Facebook Pages, and Data Storage
Live Chat
Conditional Flow
Book Appointments
CSV Export
Customer Success Officer
Google Calendar, Bitrix, and Zoho CRM Integrations
BotPenguin integrates with over 40 tools and business applications including but not limited to the following:
Zoho CRM
Google Calendar
Bitrix
Dropbox
Eventbrite
Freshsales
GoDaddy
Google Analytics
Google Drive
Google Sheets
HubSpot
MailChimp
Outlook
PayPal
Salesforce
Shipway
Stripe
Todoist
Twilio
Wix
WordPress
Zapier
Zendesk
Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Homesafe, Modex, Bonobo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BotPenguin is a chatbot solution that leverages the power of AI to help companies create their own chatbots for various channels such as Facebook without coding.
If you compare different Help Desk Software products you shouldn’t only analyze their list of features and offered pricing packages. Keep in mind the service should be meeting your needs and company so the more flexible their offer the better. Check which platforms are supported by Deskpro and BotPenguin and be certain you will get mobile support for whichever devices you work on in your company. It may also be a good idea to examine which languages and countries are supported, because this could be a deal breaker for many companies.
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