Freshdesk Omni
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Dealer management system
- Inventory management
- CRM
- Online marketing
- Booking services
- Credit report services
- Vehicle history reports
- Buy Here Pay Here (BHPH)
Pricing Info
Pricing Info
DealerCenter offers a detailed pricing plan for each of its modules billed monthly:
Dealer management system
- Fast DMS @ $60
- CRM @ $65
- BHPH @ $50
- QuickBooks @ $40
Online marketing
- Dealer site @ $70
- Online Ad post @ $25
Booking services
- NADA @ $40
- Kelley Blue Book (KBB) @ $40
- Black Book (BB) @ $40
Credit Report Services
- Experian Bundle @ $3.48
- Experian profile summary @ $0.15
- Experian direct check @ $0.25
- Precise ID w/KIQ @ $2.00
- Equifax Bundle @ $4.95
- TransUnion Bundle @ $4.40
- TransUnion credit summary @ $0.25
Vehicle history reports
- Autocheck ful report @ $10
- Autocheck unlimited @ quote based
- NMVTIS @ $0.25
Sales contracts and forms
- Bank plain paper contracts @ $3.00
- Form library @ free
Integrations
Integrations
DealerCenter integrates with the following business systems and applications:
- QuickBooks
- Equifax
- Manheim
- eBay motor
- Carfax
- Craiglist
- TransUnion
- Rout one
- SiriusXm
- Vantiv
- Dealertrack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
7th street autosales, Texas car store, Skyline imports Fiar exchange auto sales trevinos auto mart, desert motors
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An all-inclusive, cloud-based dealer management system that includes a dealer CRM, dealer management system, and an autodealer software.
Company Email
Contact No.
Company's Address
DealerCenter
Los Angeles, California
USA
DealerCenter Comparisons
Popular DealerCenter Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Below are Freshdesk Omni’s key features:
- Freddy AI
- Web widget
- Messaging channels (WhatsApp, Facebook, Messenger, Instagram, Apple Business Chat, Google’s Business Messenger, LINE, BYOC, BYOT)
- Self-service customer portal
- Multilingual knowledge base
- Multilingual CSAT
- Chatbots
- Unified agent inbox
- Conversation switch
- Proactive support journeys and campaigns
- Ticketing
- Administrator capabilities
- Contacts and accounts management
- APIs
- Curated and custom reports
- Standard, custom, and real-time dashboard
- Role-based access control
- Single sign-on
Pricing Info
Freshdesk Omni is currently offered in the following pricing plans:
Growth – $29/agent/month if billed annually ($35 if billed monthly)
- Web widget
- Messaging channels
- Self-service customer portal
- Knowledge base
- Chatbots
- Unified agent inbox
- Proactive support journeys and campaigns
- Agent collision detection
- Custom agent status
- Collaboration – Threads and tasks
- Customizable contact, conversation and ticket properties
- Customer 360
- APIs
- Curated and custom reports
- Standard real-time dashboard
- Role-based access
- Single sign-on
Pro – $69/agent/month if billed annually ($79 if billed monthly)
- Everything in Growth
- Bring Your Own Channel (BYOc)
- Bring Your Own Telephony (BYOT)
- Multilingual knowledge base
- Article versioning
- Full portal customization
- Community forums
- Multilingual conversations
- Ticket templates
- Canned forms
- Dynamic ticket fields
- Advanced custom fields
- User targeting
- Multilingual CSAT
- Business hours (global, multiple, group specific)
- Assignment (Intelliassign, round robin, load balanced)
- Multiple SLA policies
- Parent-child ticketing
- Dynamic email notifications
- Multiple products
- Collaborators
- Custom objects
- Custom real-time dashboards
- Agent availability dashboard
Enterprise – $109/agent/month if billed annually ($125 if billed monthly)
- Everything in Pro
- Freddy AI
- Self-service approval workflow
- Flexible knowledge base hierarchy
- Agent shifts
- Out-of-office scheduler
- Sandbox for ticketing
- Audit logs
- Skill-based assessment
- Custom object analytics
- JWT authentication
- Allowed domains
- IP whitelisting
- HIPAA
- PCI compliance
Integrations
Freshdesk Omni seamlessly integrates with around 1,200 applications, including the following:
- Google Calendar
- Google Analytics
- Google Contacts
- Slack
- Microsoft Teams
- MailChimp
- Shopify
- Freshsales
- Freshsales Suite
- Kanban Board
- Atlassian Jira Plus
- Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BEL USA, NAVBLUE, JUPITER
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
User-friendly omnichannel solution powered by generative AI for seamless conversational support and efficient ticket management.
Company Email
sales@freshworks.com
Contact No.
Company's Address
Freshworks, Inc.
2950 S. Delaware Street, Suite 201, San Mateo, CA 94403
USA
Freshdesk Omni Comparisons
Popular Freshdesk Omni Alternatives
Every time you compare different CRM Software software you shouldn’t just look at their list of features and offered pricing packages. Consider that the solution must be meeting your needs and company so the more flexible their offer the better. Learn what platforms are supported by DealerCenter and Freshdesk Omni and make sure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, because this could be a deal breaker for many firms.
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