What is better DASH App or ScreenConnect? Today’s companies need the best Customer Support Software product to continue to be competitive. On this page we help you with buying the best tool, by allowing you to evaluate DASH App and ScreenConnect down to the very details of their individual offers.
You can also make use of our total scoring values, which rate the software general quality and performance. DASH App got a 8.0 score, while ScreenConnect has a score of 9.0. Likewise, you can compare their general user satisfaction rating: 91% (DASH App) against 96% (ScreenConnect). Remember to select the solution that best answers your top priorities, not the application with the most robust features.
Our experts made sure to prepare reviews of all popular Customer Support Software solutions available out there, but among them these three caught our special attention: Freshdesk, Freshdesk Omni, Zendesk.
Contact Twistellar for information on DASH App basic and enterprise pricing options. You can also sign up fr a free trial to see if the software is a perfect fit for your business.
DASH App is natively built on Salesforce – it doesn’t depend on any external tools.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Data visualization software that transforms data from custom and standard objects into an interactive system of clickable charts that show real-time information.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
If you continue having doubts about which solution will work best for your business it might be a sensible idea to examine each service’s social metrics. These metrics are frequently a way to see how popular each service is and how large is its online presence.For instance, if you look at DASH App LinkedIn account you’ll see that they are followed by 78 people. In case of ScreenConnect the amount of followers on their LinkedIn page is 16403.
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