What is better DASH App or ScreenConnect? Various companies want different types of Customer Support Software. To understand well which one meets your needs, think about assessing various options feature by feature an taking into consideration their conditions and prices. Furthermore, you can get a quick idea of their general effectiveness and customer feedback by checking our smart scoring system.
The results are: DASH App (8.0) vs. ScreenConnect (9.0) for total quality and efficiency; DASH App (91%) vs. ScreenConnect (96%) for user satisfaction rating. Analyze their strong and low points and decide which software is a better choice for your company. A simple, practical tip is to note down the pros and cons of both solutions next to each other and see which solution comes on top.
Our experts made sure to prepare reviews of all popular Customer Support Software solutions available out there, but among them these three caught our special attention: Freshdesk Omni, Freshdesk, Zendesk.
Contact Twistellar for information on DASH App basic and enterprise pricing options. You can also sign up fr a free trial to see if the software is a perfect fit for your business.
DASH App is natively built on Salesforce – it doesn’t depend on any external tools.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Data visualization software that transforms data from custom and standard objects into an interactive system of clickable charts that show real-time information.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
The products analyzed on this page are only a small sample of our complete Customer Support Software category and you should keep in mind that there might be better options out there. If you want to guarantee you make the best possible choice for your company we strongly encourage you to compare more software first. You may also want to study our top 10 Customer Support Software ranking to see which software are now the highest-ranking ones and dominate the market.
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