Conversocial
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Retention management
- Multi-channel surveys
- Service communication analysis
- Behavioral tracking
- Online and social media reputation tracking and improvement
- Customer knowledge improvement
- Multi-channel feedback collection
- Facebook and twitter specific parameters
- External experience data
- Google alerts
- Recovery management
- Retention marketing
- CLV predictions
- Experienced based segmentation
- CX analysis
- Adaptable and scalable
- Self-service platform
- Data export
Pricing Info
Pricing Info
CXQuest’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
Integrations
CXQuest integrates with the following business systems and applications:
- Trello
- Google Calendar
- Slack
- Webhooks, IMAP and Email by Zapier
- Pipedrive
- WordPress
- Evernote
- Typeform
- Google Contacts
- ActiveCampaign
- Infusionsoft
- Hubspot
- Asana
- Dropbox
- Salesforce
- Zendesk
- Eventbrite
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Allianz, Hilton, STAMFORD Tyres
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SaaS, big-data software for enterprises, customer experience and retention management, multi-channel surveys, behavioral and online reputation tracking.
Company Email
sales@cxgroup.co
Contact No.
Company's Address
2701 S Bayshore Drive, #303
Coconut Grove, FL 33133
USA
CXQuest Comparisons
Popular CXQuest Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Integration with Social Media Platforms & CRM
- Social Media Analytics
- Real-time Tracking and Reporting of Social Events
- Collaborative Platform
- Priority Response Engine
- Single Conversation Thread
- Unified Inbox for Sorting Social Media Data
- Access to all Past Interactions
- Business Content Sharing
- Global Content Library
- Exportable PDF of Analytics Page
- Automated Data Export
- Synching of Customer Info to Existing CRM
Pricing Info
Conversocial is offered on a license basis and has three plans available – Engage, Evolve and Extend – wherein enterprise pricing is based on the number of customer service agents a company has. If you want to get a quote, please contact Conversocial. You may also try a demo offered free on their product.
Integrations
Conversocial integrates with the following business systems and applications:
- Brandwatch (signal alert from 80 million online sources for relevant mentions)
- Synthesio (social intelligence to transform data into insights)
- Insided (harnessing community channels to boost customer service)
- All popular CRM platforms
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Volkswagen, Hyatt Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A service to help companies provide their customers the optimal social media care and experience.
Company Email
socialfirst@conversocial.com
Contact No.
Company's Address
3 West 18th Street, 8th Floor
New York, NY 10011
USA
Conversocial Comparisons
Popular Conversocial Alternatives
When you research different Customer Experience Management Software software you shouldn’t simply look at their features list and available pricing plans. Pay attention to the fact that the app should be matching your work processes and company so the more flexible their offer the better. Check which systems are supported by CXQuest and Conversocial and ensure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, as this may be a deal breaker for many businesses.
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