Conversocial
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Integration with Social Media Platforms & CRM
- Social Media Analytics
- Real-time Tracking and Reporting of Social Events
- Collaborative Platform
- Priority Response Engine
- Single Conversation Thread
- Unified Inbox for Sorting Social Media Data
- Access to all Past Interactions
- Business Content Sharing
- Global Content Library
- Exportable PDF of Analytics Page
- Automated Data Export
- Synching of Customer Info to Existing CRM
Pricing Info
Pricing Info
Conversocial is offered on a license basis and has three plans available – Engage, Evolve and Extend – wherein enterprise pricing is based on the number of customer service agents a company has. If you want to get a quote, please contact Conversocial. You may also try a demo offered free on their product.
Integrations
Integrations
Conversocial integrates with the following business systems and applications:
- Brandwatch (signal alert from 80 million online sources for relevant mentions)
- Synthesio (social intelligence to transform data into insights)
- Insided (harnessing community channels to boost customer service)
- All popular CRM platforms
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Volkswagen, Hyatt Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A service to help companies provide their customers the optimal social media care and experience.
Company Email
socialfirst@conversocial.com
Contact No.
Company's Address
3 West 18th Street, 8th Floor
New York, NY 10011
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Intelligent Adaptive Guidance
- Unified Agent Desktop
- Success-based Routing
- Multi-Channel Inbound
- Outbound
- Dialing Options
- Reporting and Analytics
- Remote Agents
- Emergency Readiness
- On-Premises & Hosted
- Architecture
Pricing Info
Cincom Synchrony’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Synchrony offers a powerful combination of intelligent agent guidance and a customer-focused unified desktop, your employees are equipped to deliver smarter interactions.
Company Email
winningconversations@cincom.com
Contact No.
Company's Address
World Headquarters
55 Merchant Street
Cincinnati, Ohio 45246
USA
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You shouldn’t count on simply a broad set of useful tools and flexible pricing plans from a reliable Customer Experience Management Software. Almost as significant as key features is a trustworthy customer support. You want to guarantee that when you have any questions about Conversocial or Cincom Synchrony, or you struggle with some problems, or maybe you’ll need to request a certain change or feature beneficial to your team you can count on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you are able to benefit from individual training or at the very least a knowledge base you can use.
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