klink.cloud
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Quick and easy-to-answer customer satisfaction surveys
- Easy-to-create customer service pages that can be integrated easily onto your website
- Central feedback stream which can be shared with your team
- Task management
- Reporting tools to monitor customer satisfaction issues and trends
Pricing Info
Pricing Info
The tool offers a 14-day free trial on all plans.
- Starter: $79/month
- Feedback Pro: $149/month
- Enterprise: $499/month
For those companies that have more special customer satisfaction needs, contact the company for the pricing plan according to their needs and budget.
Integrations
Integrations
CustomerSure integrates with most CRM systems as well as
- Magento
- Shopify
- Xero
- BigCommerce
- Sage One
- BCC
- API
- Google Apps Email Integration
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kiravans, ShoeMe, RIBA Bookshops
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CustomerSure is a customer feedback and follow-up tool to get you closer to your target customers.
Company Email
Contact No.
Company's Address
John Buddle Work Village Buddle Road Newcastle upon Tyne, Tyne and Wear NE4 8AW United Kingdom
CustomerSure Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Omnichannel inbox
- Automation tools
- Analytics
- CRM integration
- Virtual phone numbers
- Call forwarding
- Call recording
- Open API
- Scalability
- Multi-channel communication
- Workflow customization
- Data-driven insights
- Customer service
Pricing Info
klink.cloud offers various enterprise pricing plans to enhance communication and support. These plans scale with business growth, ensuring continuous improvement.
Omnichannel Inbox
Starter – $14.99/month
- 2 Agent Seats
- Unified Team Inbox
- 15,000 Message Monthly
- Facebook Messenger
- Instagram Channel
- LINE OA Channel
- Viber Channel
- Chat Tags, Chat Notes
- Essential Dashboard & Reports
- Virtual Phone Number (Add-on)
- Extra Agent Seat – $19/month
Growth – $49.99/month
- Everything in Starter except:
- 5 Agent Seats
- Unlimited Contacts
- 50,000 Message Monthly
- Ticket Management
Hyper Growth – $245/month
- Everything in Growth except:
- Unlimited Message Usage
- Email Channel
- Workflow Automation
- Extra Agent Seat – $49/month
Enterprise – By quote
- Everything in Growth except:
- 20+ Agent Seats
- Advanced Workflow Automation
- Custom API Integration
- Salesforce, Hubspot & CRM Integrations
- Advanced Telephony (IVR, Queue, Call Recording)
- SSO & Enterprise Authentication
- E-commerce Integration (Shopee, Lazada, Shopify)
- Dedicated Key Account Support
- Custom Onboarding & Agent Training
- 24/7 Tech Support
Telephony
Basic – $29.99/month
- 3 Agent Seats
- Unlimited Concurrent Calls
- IVR System
- Queue, Ring Group
- Inbound, Outbound Calls
- Queue Wallboard
- Supervisor Dashboard
- Call Notes, Call Tags
- CRM & Tickets
- Essential Dashboard & Reports
- Call Recording – 500 min
- Virtual Phone Number (Add-on)
Standard – $99.99/month
- Everything in Basic except:
- 5 Agent Seats
- Advanced Dashboard & Reports
- Unlimited Call Recordings
Enterprise – By quote
- Everything in Standard +
- Custom SIP Trunking
- Global Virtual Numbers
- Custom API Integration
- Salesforce, Hubspot & CRM Integrations
- SSO & Enterprise Authentication
- Advanced Call Routing
- Omnichannel Routing
- Dedicated Key Account Support
- Custom Onboarding & Agent Training
- 24/7 Tech Support
Integrations
klink.cloud’s open API feature integrates with businesses’ existing systems and applications. It also integrates with other solutions such as:
- Hubspot
- Salesforce
- Microsoft Dynamics
- Pipe Drive
- ZOHO CRM
- Zendesk Sell
- Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Toyota, Asia Royal Hospital, Ninja Van
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
klink.cloud is a cloud-based communication platform that offers omnichannel communication, automation, analytics, and CRM integration for businesses seeking customer service.
Company Email
zin@klink.cloud
Contact No.
Company's Address
klink.cloud
160 Robinson Road #24-09
Singapore
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You should pay attention to the fact that while both CustomerSure and klink.cloud may have a reliable array of features every service may be created for a different company size. If you are studying different apps you should give some attention to a company size they are aimed at. Certain elements might scale up efficiently for big enterprises but if you have a small or mid-sized business it’s often more sensible to refrain paying for customized features that you might never actually use.
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