What is better CustomerSuccessBox or Xtraction Solutions? Comparing CustomerSuccessBox and Xtraction Solutions, it is possible to see which Business Intelligence Software product is the better alternative. This means that your enterprise can select the most productive and efficient application. You can examine the details, including available tools, costs, plans offered by each vendor, offer conditions, and many more
We also let you evaluate their overall scores to know which one looks to be better. CustomerSuccessBox has 8.6 points for overall quality and 95% rating for user satisfaction; while Xtraction Solutions has 6.0 points for overall quality and 95% for user satisfaction. Similarly, you can also assess which vendor is more reliable by sending an an email question to both vendors and see which vendor replies without delays.
As of now, the best services in our Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
Xtraction Solutions’ SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Almost as important as functionalities and customer support quality are pricing plans provided by CustomerSuccessBox and Xtraction Solutions. Even though cost should not be a deciding factor it’s without a doubt a key thing to think about. You should count on a flexible pricing plan that can be matched with your team size and effortlessly scaled up if your company develops. Be sure that you don’t select plans that include complex functionalities that you won’t find useful and always make an effort to contact with the vendor directly because enterprises can often count on special pricing. You should also check out a free trial or demo of every software to spend at least some time on actual work with the system. It’s a useful experience that doesn’t require you to pay any money and offers a solid overview of what it’s like to work with CustomerSuccessBox and Xtraction Solutions.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
