What is better CustomerSuccessBox or Paytronix? Finding the proper Customer Experience Management Software product is as easy as comparing the strong and poor functions and terms offered by CustomerSuccessBox and Paytronix. Here you can also match their general scores: 8.6 for CustomerSuccessBox vs. 7.5 for Paytronix. Or you can verify their general user satisfaction rating, 95% for CustomerSuccessBox vs. N/A% for Paytronix.
We suggest that you take some time to study their specific functions and determine which one is the better choice for your company. What’s more remember to factor in your company’s or industry’s special circumstances, for instance, a multilingual software for a global team or a mobile version to help you work in the field.
At this time, the top solutions in our Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
Paytronix customizes solutions based on business needs. Prices are not listed online and can be obtained upon requesting for their enterprise pricing via the product’s official website.
Paytronix integrates with POS systems, mobile platforms, online ordering apps, and gift sales channels. However, information regarding the specific programs it integrates with are not available online.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
California Pizza Kitchen, Red Mango, Earl of Sandwich, Thorntons
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A loyalty, gift, compensation, and messaging platform designed specifically for multi-unit restaurants chains and convenience store brands.
In the event you continue having doubts about which product will perform best for your company it may be a sound idea to check out each service’s social metrics. These metrics are quite often an indicator of how popular each service is and how big is its online presence.For example, if you analyze CustomerSuccessBox LinkedIn profile you’ll learn that they are followed by 4423 users. In case of Paytronix the volume of followers on their LinkedIn page is 3828.
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