What is better CustomerSuccessBox or LANSA BI? There are numerous Business Intelligence Software products available for businesses right now. The simplest way to find out which app fits your needs best is to compare them side by side. For example, here you can examine CustomerSuccessBox and LANSA BI for their overall score (8.6 vs. 8.5, respectively) or their user satisfaction rating (95% vs. 97%, respectively).
You can also review their features and pricing stipulations as well as other useful details below. When matching products make sure to examine their related advantages and mark their distinctive elements to get a clearer picture of both deals. Likewise, bear in mind to evaluate secondary features such as security, backup, intuitiveness, and customer service.
In the event you would like to quickly identify the optimal Customer Experience Management Software according to our review team we recommend you try out the following products: Zendesk, Smartlook, Alchemer.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
LANSA BI can seamlessly integrate with various software, such as:
Oracle
Microsoft SQL Server
Microsoft Excel Workbooks
ActiveMQ
SonicMQ
Rendezvous
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Visa, Honda, Disney
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LANSA BI is business intelligence platform that gives customers access to dashboards and creates ad hoc reports against their database directly from within the ERP software.
When you pick a service that you think will work best for your company you shouldn’t only focus on what professionals have to say about it. Very often personal experience with the software will vary, depending on specific goals and requirements. That’s the reason why in our reviews we also offer our User Satisfaction Rating for each product to give you a quick overview of how real users of CustomerSuccessBox and LANSA BI estimate their contact with the product. Our system is built around advanced analysis of product appearances on other websites, social networks as well as blogs, so you will obtain a complete and reliable picture of what other users think about every app. In this example CustomerSuccessBox got a total satisfaction rating at 95% while for LANSA BI 97% of users claim they had a positive experience with it.
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