What is better CustomerSuccessBox or GoodData? When you need a reliable Business Intelligence Software product for your company you need to remember to assess a wide range of options. It doesn’t have to be challenging, and can be as straightforward as matching their functionalities in a table like the one below. You will also get a quick idea how each product works. For example, on this page you can see CustomerSuccessBox’s overall score of 8.6 and compare it against GoodData’s score of 9.0; or CustomerSuccessBox’s user satisfaction level at 95% versus GoodData’s 95% satisfaction score.
The comparison can help you find out the pros and cons of each application, and choose which fits you requirements better. Aside from the robust features, the application which is simple and intuitive is always the better choice.
As of now, the best solutions in our Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
All the data, details and reviews that we shared in this table were collected from official vendor websites, advertising resources available online, actual experience from real customers as well as our own direct use of each service by a professional reviewer. We pay a lot of attention to extensively examine each software, as a result we not only examine it ourselves, but we also match our results with views of other users from the B2B community.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
