What is better CustomerSuccessBox or Cyfe? Assessing products for the top Business Intelligence Software does not always have to be hard. On our review platform, it is possible to match CustomerSuccessBox and Cyfe and immediately analyze their distinct features. We allow you to examine their capabilities, supported devices, customer support, costs, terms, and much more.
You can also assess their overall score (8.6 for CustomerSuccessBox vs. 8.8 for Cyfe) and overall customer satisfaction level (95% for CustomerSuccessBox vs. 100% for Cyfe). Devote time to compare your leading alternatives and discover which one is best for your company. Likewise, you must check the vendor’s business viability; can you count on them and will they still be operating a few years from now?
We know that not all people have the time to try out dozens of different services, so we created a list of suggestions that you may find useful. Our top choices for the Customer Experience Management Software category are: Alchemer, Smartlook, Zendesk.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
If you are still having doubts about which app will be best for your company it may be a good idea to analyze each service’s social metrics. These metrics are quite often a sign of how popular every service is and how extensive is its online presence. For instance, in case of Facebook CustomerSuccessBox has 106 likes on their official page while Cyfe profile is liked by 42234 people.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
