What is better CustomerSuccessBox or ClicData? The ideal Business Intelligence Software is a solution that can handle your company’s unique requirements. It is possible to find which solution is best suited for your enterprise if you review different products before you decide which one is the best.
For example, CustomerSuccessBox and ClicData are scored at 8.6 and 7.8, respectively, for total quality and performance. Likewise, CustomerSuccessBox and ClicData have a user satisfaction rating of 95% and N/A%, respectively, which reveals the general feedback they get from customers. Moreover, talk to an existing customer of the software and ask for their comments about the solution in question.
Our team put a lot of effort to prepare reviews of all popular Customer Experience Management Software services that you can find out there, but among them these three deserved our special attention: Alchemer, Smartlook, Zendesk.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
ClicData offers several SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and choose the best plan for your company:
ClicData Premium Plan
Starts at $71 per month
10 Users included
5 GB Data Storage
All Basic Connectors Plus Twitter, Facebook, Google Analytics, Google Ads…
5,000 Data Refreshes/mo.
ClicData Team Plan
Starts at $225 per month
25 Users included
10 GB Data Storage
All Premium connectors and databases such as MySQL, MS SQL Server, Cassandra, Oracle…
Both CustomerSuccessBox and ClicData were reviewed by a panel of independent B2B experts who conducted a thorough study of all key elements of every software. Their ultimate rating was calculated using our unique SmartScore algorithm which provides an individual partial score to each element like: main functionalities, client support, mobile device support, security, customer satisfaction as well as reviews in other media. We are aware that useful features are not the only thing essential to a company so we make an effort to pay attention to all sides of a service before coming up with its final rating.
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