What is better CustomerSuccessBox or CleverTap? To make sure you purchase the most helpful and productive Business Intelligence Software for your enterprise, you have to compare products available on the market. For example, here you may match CustomerSuccessBox’s overall score of 8.6 against CleverTap’s score of 8.4. You can even evaluate their general user satisfaction: CustomerSuccessBox (95%) vs. CleverTap (100%).
What’s more, you can compare their pros and cons feature by feature, including their terms and conditions and rates. By comparing products you are improving your chances to pick the right software for your situation. It’s clear you should know your specific needs to realize which service matches those needs.
Users who don't have much time or would like to get a Customer Experience Management Software advice from our team may want to take a look at these top choices for this year: Zendesk, Alchemer, Smartlook.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
CleverTap integrates with the following business systems and applications:
Cordova
Unity
Segment
Parse
Shopify
Magento
Woocommerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Samsung, McDonald's
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CleverTap delivers a powerful, unified, integrated, and comprehensive behavioral analytics platform that drives engagement that is centered on the end users of your apps.
Every time you compare different Business Intelligence Software solutions you shouldn’t just look at their list of features and available pricing plans. Pay attention to the fact that the software should be adjusted to your work processes and company so the more flexible their offer the better. Find our which OSes are supported by CustomerSuccessBox and CleverTap and be certain you will get mobile support for whichever devices you use in your company. It may also be a good idea to examine which languages and countries are supported, as this may be a critical factor for many firms.
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