What is better CustomerSuccessBox or Breezz? We are here to improve the cumbersome process of reviewing CRM Software products for you. In particular, on this page you can check the overall performance of CustomerSuccessBox (8.6) and contrast it with the overall performance of Breezz (8.0). It's also possible to match their overall user satisfaction rating: CustomerSuccessBox (95%) vs. Breezz (0%).
Furthermore, you can read their functions thoroughly to determine which product can better tackle your company’s needs. Generally, any business solution has to let you to immediately see the big picture, all the while allowing you easy access to the details.
Our experts made sure to prepare reviews of all popular Customer Experience Management Software products that you can find out there, but among all the ones we reviewed these three caught our special attention: Alchemer, Zendesk, Smartlook.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
Both CustomerSuccessBox and Breezz were evaluated by a panel of independent B2B experts who prepared a full examination of all key elements of each software. Their final score was prepared by means of unique SmartScore model that gives a separate partial score to every component including: main features, customer support, mobile support, security, customer satisfaction and market presence. We know useful features are not the only thing crucial to a company so we make sure we pay attention to all facets of a product prior to giving it a final rating.
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