What is better CustomerSuccessBox or Analytics-Toolkit? There are numerous Business Intelligence Software products in the market today. The simplest way to find out which app fits your needs best is to compare them side by side. For instance, here you can review CustomerSuccessBox and Analytics-Toolkit for their overall score (8.6 vs. 8.5, respectively) or their user satisfaction rating (95% vs. N/A%, respectively).
You can also review their functions and pricing conditions along with other helpful information below. When matching products make sure to compare their similar advantages and mark their distinctive elements to get a clearer picture of both deals. Likewise, bear in mind to evaluate non-core factors like security, backup, ease-of-use, and customer support.
We did our best to prepare reviews of all popular Customer Experience Management Software services offered out there, but among them these three deserved our special attention: Smartlook, Alchemer, Zendesk.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
Analytics-Toolkit offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best option for you company:
For the moment, Analytics-Toolkit offers only a streamlined integration with Google Analytics.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
This system allows you to analyze your web metrics, monitor online performance as well as the issues that might bother your online operations in any way.
When you pick a software that you believe will work best for your company you shouldn’t just focus on what experts have to say about it. Quite frequently personal experience with the solution will vary, depending on your own goals and work processes. This is why in our reviews we also give our User Satisfaction Rating for every app to give you a reliable overview of how real users of CustomerSuccessBox and Analytics-Toolkit estimate their experience with the solution. Our system is based on complex analysis of product appearances on other websites, social networks as well as blogs, so you will get a complete and reliable landscape of what other customers think about every service. In this example CustomerSuccessBox has a total satisfaction rating at 95% while for Analytics-Toolkit N/A% of users express they had a positive experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
