klink.cloud
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- text, audio, video chat
- real-time website traffic monitor
- chat window customization
- pre-chat forms
- lead generation automation
- chat history
- full-screen live chat dashboard
- analytics and reporting
- concurrent chats
- intelligent chat routing
- dedicated success manager
Pricing Info
Pricing Info
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
- monitoring 5 concurrent visitors
- 1 concurrent chat
- unlimited engagements
- text chat only
- 30 day chat history
- 1 website
- Prestige Care features for 30 days
Regular Care ($22, 1 operator/month)
- monitoring unlimited visitors
- unlimited concurrent chats
- unlimited engagements
- text, audio, video chat
- unlimited chat history
- analytics & reporting
Prestige Care ($32, per seat/month)
- monitoring unlimited visitors
- unlimited concurrent chats
- unlimited engagements
- text, audio, video chat
- unlimited chat history
- advanced analytics & reporting
- intelligent chat routing
- dedicated success manager
Enterprise (by quote)
- tailored number of agents
- business use case analysis
- data ownership on-premises
- short deployment cycle
- dedicated success manager
- high priority support (SLA)
- possibility to host the service
- feature requests
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Guide your web visitors and nurture them to become leads and make more conversions.
Company Email
sales@customericare.com
Contact No.
Company's Address
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
CustomerICare Comparisons
Popular CustomerICare Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Omnichannel inbox
- Automation tools
- Analytics
- CRM integration
- Virtual phone numbers
- Call forwarding
- Call recording
- Open API
- Scalability
- Multi-channel communication
- Workflow customization
- Data-driven insights
- Customer service
Pricing Info
klink.cloud offers various enterprise pricing plans to enhance communication and support. These plans scale with business growth, ensuring continuous improvement.
Omnichannel Inbox
Starter – $14.99/month
- 2 Agent Seats
- Unified Team Inbox
- 15,000 Message Monthly
- Facebook Messenger
- Instagram Channel
- LINE OA Channel
- Viber Channel
- Chat Tags, Chat Notes
- Essential Dashboard & Reports
- Virtual Phone Number (Add-on)
- Extra Agent Seat – $19/month
Growth – $49.99/month
- Everything in Starter except:
- 5 Agent Seats
- Unlimited Contacts
- 50,000 Message Monthly
- Ticket Management
Hyper Growth – $245/month
- Everything in Growth except:
- Unlimited Message Usage
- Email Channel
- Workflow Automation
- Extra Agent Seat – $49/month
Enterprise – By quote
- Everything in Growth except:
- 20+ Agent Seats
- Advanced Workflow Automation
- Custom API Integration
- Salesforce, Hubspot & CRM Integrations
- Advanced Telephony (IVR, Queue, Call Recording)
- SSO & Enterprise Authentication
- E-commerce Integration (Shopee, Lazada, Shopify)
- Dedicated Key Account Support
- Custom Onboarding & Agent Training
- 24/7 Tech Support
Telephony
Basic – $29.99/month
- 3 Agent Seats
- Unlimited Concurrent Calls
- IVR System
- Queue, Ring Group
- Inbound, Outbound Calls
- Queue Wallboard
- Supervisor Dashboard
- Call Notes, Call Tags
- CRM & Tickets
- Essential Dashboard & Reports
- Call Recording – 500 min
- Virtual Phone Number (Add-on)
Standard – $99.99/month
- Everything in Basic except:
- 5 Agent Seats
- Advanced Dashboard & Reports
- Unlimited Call Recordings
Enterprise – By quote
- Everything in Standard +
- Custom SIP Trunking
- Global Virtual Numbers
- Custom API Integration
- Salesforce, Hubspot & CRM Integrations
- SSO & Enterprise Authentication
- Advanced Call Routing
- Omnichannel Routing
- Dedicated Key Account Support
- Custom Onboarding & Agent Training
- 24/7 Tech Support
Integrations
klink.cloud’s open API feature integrates with businesses’ existing systems and applications. It also integrates with other solutions such as:
- Hubspot
- Salesforce
- Microsoft Dynamics
- Pipe Drive
- ZOHO CRM
- Zendesk Sell
- Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Toyota, Asia Royal Hospital, Ninja Van
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
klink.cloud is a cloud-based communication platform that offers omnichannel communication, automation, analytics, and CRM integration for businesses seeking customer service.
Company Email
zin@klink.cloud
Contact No.
Company's Address
klink.cloud
160 Robinson Road #24-09
Singapore
klink.cloud Comparisons
Popular klink.cloud Alternatives
When you compare different Customer Support Software apps you shouldn’t simply study their list of features and offered pricing plans. Pay attention to the fact that the service should be meeting your requirements and team so the more flexible their offer the better. Learn what platforms are supported by CustomerICare and klink.cloud and be certain you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, because this might be a critical factor for many businesses.
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