What is better CustomerICare or Kapture CX? To successfully acquire the most effective and productive CRM Software for your enterprise, you have to compare products available on the market. For instance, here you may match CustomerICare’s overall score of 7.0 against Kapture CX’s score of 8.5. You can also compare their general user satisfaction: CustomerICare (N/A%) vs. Kapture CX (99%).
What’s more, you can compare their pros and cons feature by feature, including their terms and conditions and rates. By comparing products you are sure that you pick the best software for your business. It goes without saying you should know your particular requirements to realize which solution addresses those needs.
Users who want to save some time or need a Live Chat Software recommendation from our team might want to take a look at these top choices for the current year: Pipedrive, Vision Helpdesk, Zendesk.
Kapture seamlessly integrates with your daily-use applications, offering 1000+ custom-built, industry-specific integrations for enterprises, supported by dedicated customer support and the industry’s fastest deployment.
CRM Integration
Zoho
Freshdesk
Zendesk
Hubspot
Jira
Salesforce
Call Integration
Twilio
Exotel
Genesys
Sr.Knowlarity
Ozonetel-Cloudagent
Airtel
Tata Tele services
Ameyo
Ubona
Whatsapp Integration
Gupshup
Meta
Twilio
360dialog
Haptik
Yellow
Social Media Integrations
Facebook
Instagram
WhatsApp
Linkedin
X
Youtube
Line
Play Store
App Store
eCommerce & Logistics Integrations
Shopify
Unicommerce
Magento
Woocommerce
Lazada
Shopee
Blue Dart
Delhivery
Square
Payments Integrations
Paypal
RuPay
Razorpay
PayTM
PhonePe
PayU
ERP Integrations
Oracle
Dynamics 365
SAP
Plumsoft
Google Cloud Platform
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Royal Orchid, Jaypee Group, Manipal Hospitals
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An ingenious cloud based Sales CRM Platform which will be is your one-stop solution to connect with customers and to automate all your business processes.
Both CustomerICare and Kapture CX were tested by a team of independent B2B experts who carried out a detailed study of all core elements of every product. Their ultimate score was prepared by means of unique SmartScore system that provides a separate partial score to each element including: main functionalities, customer support, mobile device support, security, customer satisfaction as well as market presence. Here at FinancesOnline we realize useful features are not the only thing crucial to a company so we make an effort to pay attention to all sides of a software prior to calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
