Compare Hiver vs. CustomerICareWhen comparing CustomerICare and Hiver, you can actually see which Customer Support Software product is the more effective option. This means that your enterprise can select the most productive and useful application. You can check the details, like available tools, pricing, plans offered by each vendor, offer terms, etc. We also let you evaluate their overall scores to know which one seems to be more suitable. CustomerICare has 7.0 points for overall quality and 85% rating for user satisfaction; while Hiver has 8.5 points for overall quality and 100% for user satisfaction. Likewise, you can also check which software company is more reliable by sending an email request to both and see which vendor replies sooner. If you have to quickly find the more reliable Communications Software according to our experts we advise you take a look at the following products: Slack, 8×8 VoIP Phone Service, RingCentral.
|Monthly payment | Annual Subscription | Quote-based||Monthly payment | Quote-based|
Hiver is an amazingly simple way to way to share useful emails and attachments, assign tasks, and track status on Support and Sales queries.
Guide your web visitors and nurture them to become leads and make more conversions.
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
|Learn more about Hiver pricing||Learn more about CustomerICare pricing|
|Litmus, OOKLA, Pinterest, Change.org||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
Stanford Financial Square
2600 El Camino Real, Suite 403
Palo Alto, CA 94306
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
Hiver integrates with the following business systems and applications:
Hiver offers a 14-day free trial and three SMB and enterprise pricing plans. A 15% can be saved on yearly billing. Give the details a look, and select the best plan for your business.
Plus Plan – $14/user/mo (yearly) or $18/user/mo (monthly)
Premium Plan – $22/user/mo (yearly) or $27/user/mo (monthly)
Everything in Plus Plan, and
Enterprise Plan – $34/user/mo (yearly) or $40/user/mo (monthly)
Everything in Premium Plan, and
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
|List of Features|
List of Features
|Types of Support|
Types of Support
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You should note that even though both CustomerICare and Hiver may have a reliable range of features every software might be created for a different business size. If you are studying different apps you may want to give some attention to a business type they are aimed at. Specific elements may scale up efficiently for huge enterprises but if you own a small or mid-sized company it’s usually better to stay away from paying for advanced functionalities that you may never use.