Engati
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- text, audio, video chat
- real-time website traffic monitor
- chat window customization
- pre-chat forms
- lead generation automation
- chat history
- full-screen live chat dashboard
- analytics and reporting
- concurrent chats
- intelligent chat routing
- dedicated success manager
Pricing Info
Pricing Info
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
- monitoring 5 concurrent visitors
- 1 concurrent chat
- unlimited engagements
- text chat only
- 30 day chat history
- 1 website
- Prestige Care features for 30 days
Regular Care ($22, 1 operator/month)
- monitoring unlimited visitors
- unlimited concurrent chats
- unlimited engagements
- text, audio, video chat
- unlimited chat history
- analytics & reporting
Prestige Care ($32, per seat/month)
- monitoring unlimited visitors
- unlimited concurrent chats
- unlimited engagements
- text, audio, video chat
- unlimited chat history
- advanced analytics & reporting
- intelligent chat routing
- dedicated success manager
Enterprise (by quote)
- tailored number of agents
- business use case analysis
- data ownership on-premises
- short deployment cycle
- dedicated success manager
- high priority support (SLA)
- possibility to host the service
- feature requests
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Guide your web visitors and nurture them to become leads and make more conversions.
Company Email
sales@customericare.com
Contact No.
Company's Address
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
CustomerICare Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- e.Sense Proprietary NLP
- Conversation Flow Builder
- Pre-defined Bot Templates
- Context-based Conversation Routing
- DocuSense
- Supports 50+ Languages
- Supports 14+ Chat Channels
- Support For JSON Rest APIs
- Reporting & Analytics
Pricing Info
Engati offers a starter plan and three quote-based SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the one that meets your requirements.
Standard Plan – Free
- Up to 1000 Interactions
- Broadcast Messages
- FAQ With NLP Engine
- Conversation Flow Builder
- Supports Facebook Messenger, Twitter, Line, Website, Skype, Slack, Viber, Telegram, and Kik
- Basic JSON API
- 1-month Analytics Data Retention
Professional Plan – By quote
- Up to 10000 Interactions
- Everything in the Standard Plan
- Menu, Auto Popup
- 3 Months of Analytics Data Retention
- Zapier
- Custom Integrations (Costs $32/hr)
Business Plan – By quote
- Up to 30,000 Interactions
- 5 Live Chat Licenses
- Advanced AI and ML Context, Synonyms/Stop Words, Disambiguation
- Campaign Management
- Email Customisation
- Menu, Auto Popup
- Advanced Branding and Colors
- Scripting Within Conversation Flow Builder
- WhatsApp Enablement Option
- Supports Facebook Messenger, Twitter, Line, Website, Skype, Slack, Viber, Telegram, and Kik
- Advanced JSON API
- Freshdesk, Zendesk, Salesforce, and Zapier
- Google Sheets and Google Calendar Integration
- Custom Integrations (Costs $32/hr)
- 3 Months of Analytics Data Retention
- Custom Integrations (Costs $32/hr)
- 3 Months of Analytics Data Retention
Enterprise Plan – Contact vendor
- 30000+ Interactions
- 7 Live Chat Licenses
- Automated FAQ Builder Docusense
- Advanced Branding & Colors
- Menu, Auto Popup
- Campaign Management
- Voice Interactions
- Email Customisation
- Cloud 2 Enterprise Bridge
- SMS
- File Upload (website bot)
- All Messaging Channels Supported in the Business Plan plus MS Teams and Mobile SDKs
- WhatsApp Enablement Option
- Cloud 2 Enterprise Bridge
- 12 + 1 months of Analytics Data Retention
- Custom Integrations (Costs $32/hr)
Integrations
Engati supports JSON Rest APIs and integrates with the following applications:
- Google Calendar
- Google Sheets
- Freshdesk
- Salesforce
- Zendesk
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PwC, Unitel, Herman Miller
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Engati is a platform designed to help businesses build and deploy AI-driven chatbot and live chat across 14 different communication channels quickly with ease.
Company Email
contact@engati.com
Company's Address
Engati
1068, 24th main, HSR layout Bangalore, Karnataka
India
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The services compared on this page are only a small part of our complete Customer Support Software category and you should take into account that there might be more desirable alternatives available. If you would like to ensure you make the best possible choice for your team we definitely suggest that you try out more apps first. You may also want to consult our top 10 Customer Support Software ranking to find out which products are at the moment the highest-rated ones and leaders in the market.
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