Compare Contactually vs. CustomerICare

With a wide range of features, pricing, details, and more to compare, choosing the best CRM Software for your business is tough. Nevertheless by using our system, it is simple to match the features of CustomerICare and Contactually as well as their general score, respectively as: 7.0 and 9.0 for overall score and 85% and 97% for user satisfaction. You can also assess them feature by feature and find out which program is a more effective fit for your company. Don’t forget to use a demo first before getting a plan to get a firsthand experience how the program can benefit you in practical situations. At this time, the best solutions in our CRM Software category are: HubSpot CRM, Freshdesk, Pipedrive.
Software

Contactually

VS

CustomerICare

VS

Contactually screenshot CustomerICare screenshot
Pricing Details

Total Score

Our Score

9.0 ?

Our Score

7.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

97% ?

Client Satisfaction

85% ?

Pricing

Pricing

$39

$22

Pricing Type

Pricing Type

Monthly payment | Annual Subscription Monthly payment | Quote-based
Full Review

Full Review

Product Info

Product Info

Contactually is a web-based customer relationship management tool that allows companies to oversee and manage communication activities.
Guide your web visitors and nurture them to become leads and make more conversions.
Easy Links
Email Address

Email Address

help@contactually.com sales@customericare.com
Types of Support

Types of Support

Phone
Training
Phone Live Support
Languages

Languages

English English
Cost Details

Cost Details

Basic – $45/month or $39/month (billed annually)

  • Bulk Messaging (Daily)
  • iPhone and Android Apps
  • Zapier, Mailchimp, Integrations
  • Contact Profile Enhancement

Professional – $69/month or $59/month (billed annually)

  • All Basic plan features, plus:
  • Best-Time-To-Send Email Intelligence
  • Lead/New Contact Assignment
  • Personal Automated Campaigns
  • Advanced Team Management
  • Onboarding + Product Training
  • Deal Management Workflow
  • Contact Relationship Insights
  • Email/Text Template Library
  • API Access

Accelerator – $119/month or $99/month (billed annually)

  • All Basic and Professional features, plus:
  • Complimentary Contact Database Creation
  • Dedicated Customer Success Manager
  • Lead Nurturing Content
  • Complete Business Systems
  • Referral Generation

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Contact Address

Contact Address

1005 7th St. NW, Suite 100,
Washington, D.C. 20001
USA
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Client Types

Client Types

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Linux
Android
iPhone/iPad
Mac
Pricing Details

Pricing Details

Learn more about Contactually pricing Learn more about CustomerICare pricing
Contact No.

Contact No.

+1-888-856-7578 8943048148
Popular Customers

Popular Customers

Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
List of Features

List of Features

Contactually FEATURES

  • Easy to create email templates
  • IntroMaker
  • Programs for automating workflows
  • Pipelines for managing deals
  • Unlimited contacts
  • Customizable Follow-up reminders
  • Google and iCal integration
  • Open API for custom integration
  • Total contact management all from a single location
  • Article and content sharing
  • ScaleMail and bulk messaging
  • Drip campaigns
  • Facebook, Twitter, and LinkedIn integration
  • Unlimited connections to your email accounts
  • Team management tools as well as contact sharing
  • Plugins for Outlook and Gmail

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Available Integrations

Available Integrations

Contactually integrates with the following business systems and applications:

  • Gmail
  • MailChimp
  • Mad Mimi
  • Zapier
  • Facebook
  • Twitter
  • LinkedIn
  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Software Comparison

Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Almost as important as useful features and client support quality are pricing packages provided by CustomerICare and Contactually. Even though cost should not be a deciding factor it’s definitely a key thing to think about. You should expect a flexible pricing package that can be matched with your team size and easily scaled up when your team expands. Be sure that you don’t opt for pricing plans that include additional features that you won’t use and always try to contact with the vendor directly as enterprises can frequently count on special pricing. You should also check out a free trial or demo of every solution to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to pay any money and gives you a reliable overview of what it feels like to work with CustomerICare and Contactually.