What is better CustomerICare or AzureDesk? It’s a good idea to use our scoring system to help you get a general idea which CRM Software product is better for your company. For overall product quality, CustomerICare earned 7.0 points, while AzureDesk received 8.0 points. At the same time, for user satisfaction, CustomerICare scored N/A%, while AzureDesk scored 100%.
Specifics of their functions, tools, supported platforms, customer support, and more are given below to provide you with a more versatile analysis. Keep in mind to get only the features your business requires so you don’t waste cash for features which are redundant.
In the event you need to quickly identify the more reliable Live Chat Software according to our experts we advise you try out these solutions: Pipedrive, Zendesk, Vision Helpdesk.
AzureDesk offers seamless integrations with third-party systems such as:
JIRA
Slack
Smooch.io
Zendesk
Asana
Olark
Freshbooks
Chargedesk
Chatlio
Developer API is also available to connect this system to a variety of applications and business systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service and deliver positive customer experience. This help desk platform automatically converts emails into tickets. It also has collaboration tools that allow agents to solve tickets together in a timely manner.
Company Email
support@azuredesk.co
Contact No.
Company's Address
3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
You don’t want exclusively a broad range of functionalities and flexible pricing plans from a credible CRM Software. Almost as significant as main features is a top-notch customer support. You want to ensure that when you have any questions about CustomerICare or AzureDesk, or you struggle with some problems, or maybe you’ll want to request a certain change or functionality beneficial to your business you can rely on a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you are able to profit from individual training or at the very least an FAQ you can use.
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