What is better Customer Thermometer or Inforobo? When looking for the right Customer Support Software for your firm it is suggested that you compare the functions, costs, and other essential details concerning the product and vendor. Here, you can examine the parallels and discrepancies between Customer Thermometer (overall score at 7.6 and user satisfaction at N/A%) and Inforobo (overall score at 8.0 and user satisfaction at N/A%).
It's also possible to check their unique details, for example functions, plans, pricing, terms, etc. What is more, analyze the terms closely for information on hidden fees, like, installation, separate helpdesk support, upgrade fees, cloud storage fees, and more.
People who don't have much time or need a Customer Support Software advice from our team might want to take a look at these top choices for this year: Zendesk, Freshdesk, Freshdesk Omni.
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Dialogue-base up to 50 dialogues
5,000 messages/queries per month
1 human agent accounts
Live chat takeover by human
Speech recognition & text to speech (English)
Voice enable website
Visitor details
Real-time visitor tracking
Send Targeted Messages
Media sharing
Smart chat routing
Chat Analytics
Lead acquisition
Automated greetings
Mobile chat window
256-bit SSL secure connection
Trusted domains
Chat window customization
Agent roles
Chat history
Targeted Engagement Triggers
Email support
Professional – $39/month or $29/month (annual billing)
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
No Customer Support Software will be able to cover all the requirements of a business. Even though main features of Customer Thermometer and Inforobo are important you should also carefully analyze the integrations offered by every product. In many cases you will already be making use of some other B2B software in your company and it’s always better to choose products that integrate well with each other. If you do that you can be certain of a reliable transfer of information between your teams and services, which can really reduce time wasted on migrating between one solution and the other.
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