What is better Customer Thermometer or Inforobo? To successfully purchase the most efficient and productive Customer Support Software for your firm, you have to compare products available on the market. For instance, here you may match Customer Thermometer’s overall score of 7.6 against Inforobo’s score of 8.0. You can even compare their general user satisfaction: Customer Thermometer (N/A%) vs. Inforobo (N/A%).
Moreover, you can compare their good and bad points feature by feature, including their contract conditions and pricing. By comparing products you are improving your chances to pick the best software for your needs. It goes without saying you have to know your unique needs to realize which software meets those needs.
We are aware that not all companies have enough time to try out a large number of various services, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Dialogue-base up to 50 dialogues
5,000 messages/queries per month
1 human agent accounts
Live chat takeover by human
Speech recognition & text to speech (English)
Voice enable website
Visitor details
Real-time visitor tracking
Send Targeted Messages
Media sharing
Smart chat routing
Chat Analytics
Lead acquisition
Automated greetings
Mobile chat window
256-bit SSL secure connection
Trusted domains
Chat window customization
Agent roles
Chat history
Targeted Engagement Triggers
Email support
Professional – $39/month or $29/month (annual billing)
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
Almost as essential as functionalities and customer support responsiveness are pricing options offered by Customer Thermometer and Inforobo. While pricing should not be the sole aspect it’s surely a significant thing to think about. You should expect a flexible pricing plan that can be adjusted to your team size and painlessly scaled up every time your company develops. Make sure you don’t select plans that have additional tools that you won’t use and always try to get in touch with the vendor directly because enterprises can usually benefit from more affordable prices. You should also give a chance to a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to invest any money and offers a practical overview of what it feels like to work with Customer Thermometer and Inforobo.
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