What is better Customer Thermometer or Front? If you’re having a hard time selecting the best Customer Support Software product for your needs, we suggest that you compare the available software and find out which one offers more advantages. For example, here you can compare Customer Thermometer (overall score: 7.6; user rating: N/A%) vs. Front (overall score: 8.8; user rating: 90%) for their overall performance.
You can also see which one provides more features that you need or which has more flexible pricing plans for your current budget constraints. Using a clear table to match their features will significantly increase the possibility of getting the right product for your company. Take a closer look at other areas of the software for example intuitiveness, adaptability, scalability, and pricing options.
Users who don't have much time or would like to get a Customer Support Software advice from our team may want to examine these top choices for the current year: Freshdesk, Zendesk, Freshdesk Omni.
Front has built the plans that help you build stronger relationships:
Starter – $19/user per month (billed annually)
Multi-channel messaging (excludes Voice)
Live chat
Team collaboration on customer messages
Calendar and one-click meeting scheduling
Basic automation
Integrations with 3rd-party tools (excludes automation, communications, and custom plugins)
Security & compliance
Prime – $49/user per month (billed annually)
EVERYTHING IN STARTER, PLUS:
CRM integration
Analytics
Advanced workflows
Enterprise – $99/user per month (billed annually)
EVERYTHING IN PRIME, PLUS:
Smart Rules
User and team management
Onboarding and solution design
Change management
The plans offered by Front require at least 2 users. We’re happy to talk you through what would work best for your business — just reach out at sales@frontapp.com.
Front integrates with the following business systems and applications:
Salesforce
Slack
Intercom
HubSpot
Pipedrive
AskNicely
Nicereply
Asana
Airtable
Monday.com
Clickup
Delighted
Outreach
Office 365
Drift
Github
Gainsight
Jira
Gmail
Google Drive
Guru
Aircall
Census
Clearbit
Dropbox
Facebook Messenger
Twitter
WhatsApp
Helpdocs
Shopify
Twilio SMS
Instagram
Make (formerly Integromat)
Zoho CRM
Zapier
Zoom
Find the full list on front.com/integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HOMER, CSA Transportation, NearNorth
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration. With Front, you can rest assured that all your emails will be accounted for. It has an intuitive contacts database and integrates well with social media channels.
Both Customer Thermometer and Front were evaluated by a team of reliable B2B experts who conducted a detailed examination of all core elements of every software. Their ultimate rating was prepared by means of unique SmartScore model that gives an individual partial score to each factor such as: main features, customer support, mobile device support, security, user satisfaction and reviews in other media. We know useful features are not the only factor essential to a company so we make sure we pay attention to all aspects of a solution prior to giving it a final score.
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