What is better Front or eStreamDesk Helpdesk? Buying the ideal Help Desk Software product is all about evaluating various solutions and figuring out the top program for your specific needs. Our exclusive process will give you a fast look at the general rating of Front and eStreamDesk Helpdesk. For all round quality and performance, Front scored 8.8, while eStreamDesk Helpdesk scored 6.7. On the other hand, for user satisfaction, Front earned 90%, while eStreamDesk Helpdesk earned 99%.
Below it's also possible to check their characteristics, terms, plans, etc. to find out which application will be more appropriate for your company. One critical element to check is if the application allows you to enable/disable limitations on different types of users to protect any sensitive corporate data.
We are aware that not all companies have the time to examine a wide range of various solutions, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Front has built the plans that help you build stronger relationships:
Starter – $19/user per month (billed annually)
Multi-channel messaging (excludes Voice)
Live chat
Team collaboration on customer messages
Calendar and one-click meeting scheduling
Basic automation
Integrations with 3rd-party tools (excludes automation, communications, and custom plugins)
Security & compliance
Prime – $49/user per month (billed annually)
EVERYTHING IN STARTER, PLUS:
CRM integration
Analytics
Advanced workflows
Enterprise – $99/user per month (billed annually)
EVERYTHING IN PRIME, PLUS:
Smart Rules
User and team management
Onboarding and solution design
Change management
The plans offered by Front require at least 2 users. We’re happy to talk you through what would work best for your business — just reach out at sales@frontapp.com.
Front integrates with the following business systems and applications:
Salesforce
Slack
Intercom
HubSpot
Pipedrive
AskNicely
Nicereply
Asana
Airtable
Monday.com
Clickup
Delighted
Outreach
Office 365
Drift
Github
Gainsight
Jira
Gmail
Google Drive
Guru
Aircall
Census
Clearbit
Dropbox
Facebook Messenger
Twitter
WhatsApp
Helpdocs
Shopify
Twilio SMS
Instagram
Make (formerly Integromat)
Zoho CRM
Zapier
Zoom
Find the full list on front.com/integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HOMER, CSA Transportation, NearNorth
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration. With Front, you can rest assured that all your emails will be accounted for. It has an intuitive contacts database and integrates well with social media channels.
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
In the event you are still having doubts about which software will perform best for your business it might be a sound idea to take a look at each service’s social metrics. These metrics are frequently an indicator of how popular each software is and how big is its online presence.For example, if you analyze Front LinkedIn profile you’ll learn that they are followed by 642 people. In case of eStreamDesk Helpdesk the amount of followers on their LinkedIn page is 2.
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