What is better Cugic Live Chat or Kayako? Getting the right Customer Support Software for your organization is hard with various features, options, and terms to take note of. On the other hand, relying on our review directory will allow you to streamline the selection steps by reading all major services in one location.
For example, you can contrast Cugic Live Chat and Kayako for their features and overall scores, namely, 8.0 and 9.0, respectively. Similarly, you can compare which product has higher general user satisfaction rating: 91% (Cugic Live Chat) and 95% (Kayako) to determine which one is the better option for your business. Don’t just pick the solution with the cheapest price, but the service that has the most cost-effective value.
As of now, the leading solutions in our Live Chat Software category are: Zendesk, Pipedrive, Vision Helpdesk.
Cugic Live Chat offers several SMB and enterprise pricing plans to meet the needs of different users. A free startup plan is also provided. Take a look at the details and select the best plan for your business:
Cugic Chat Lite – Free
1 agent account
30-day chat history
Embedded chat window
1 Concurrent Chat
Cugic Chat Professional – $13/seat/month or $10/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Department Wise categorization
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Cugic Chat Enterprise – $23/seat/month or $18/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Basic Chat Stats
API Integration
Cugic Chat Enterprise Plus – $46/seat/month or $37/seat/month (annual billing)
Cugic Live Chat integrates with the following business systems and applications:
Facebook
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cugic is a live chat software that offers robust chat capabilities and other functionalities that help you convert your visitors into paying customers.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
The products examined on this page are merely a small sample of our complete Customer Support Software category and you should keep in mind that there may be better options out there. If you would like to make sure you make the optimal decision for your company we definitely urge you to try out more apps first. You can also consider to study our top 10 Customer Support Software list to learn which products are at the moment the highest-ranking ones and dominate the market.
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