What is better Cugic Live Chat or IMsupporting? Getting the most effective Customer Support Software product is all about comparing various solutions and figuring out the top program for your specific needs. Our unique process provides you with an instant look at the general rating of Cugic Live Chat and IMsupporting. For total quality and performance, Cugic Live Chat scored 8.0, while IMsupporting scored 8.7. On the other hand, for user satisfaction, Cugic Live Chat earned 91%, while IMsupporting earned 100%.
Below you can also verify their functionalities, terms, plans, etc. to see which program will be more appropriate for your needs. One critical aspect to assess is if the application can enable/disable restrictions on various types of users to limit the exposure of any sensitive business data.
Our team put a lot of effort to review all popular Live Chat Software services that you can find out there, but among all the ones we reviewed these three deserved our special attention: Pipedrive, Vision Helpdesk, Zendesk.
Cugic Live Chat offers several SMB and enterprise pricing plans to meet the needs of different users. A free startup plan is also provided. Take a look at the details and select the best plan for your business:
Cugic Chat Lite – Free
1 agent account
30-day chat history
Embedded chat window
1 Concurrent Chat
Cugic Chat Professional – $13/seat/month or $10/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Department Wise categorization
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Cugic Chat Enterprise – $23/seat/month or $18/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Basic Chat Stats
API Integration
Cugic Chat Enterprise Plus – $46/seat/month or $37/seat/month (annual billing)
Cugic Live Chat integrates with the following business systems and applications:
Facebook
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cugic is a live chat software that offers robust chat capabilities and other functionalities that help you convert your visitors into paying customers.
IMsupporting offers four SMB and enterprise pricing packages for business owners and online sellers to choose from. Take a look at the details and select the pricing package that suits the needs of your business.
In case you are still having second thoughts about which solution will perform best for your company it might be a sensible idea to investigate each service’s social metrics. Such metrics are frequently a way to see how popular a given solution is and how large is its online presence.For example, if you analyze Cugic Live Chat LinkedIn account you’ll find out that they are followed by 0 users. In case of IMsupporting the volume of followers on their LinkedIn page is 9.
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