What is better Cugic Live Chat or IMsupporting? Today’s businesses need the top Customer Support Software product to stay competitive. On this page we help you with buying the best software, by allowing you to examine Cugic Live Chat and IMsupporting down to the very details of their individual offers.
You can also check our overall scoring values, which rate the software general quality and performance. Cugic Live Chat got a 8.0 score, while IMsupporting has a score of 8.7. Likewise, it is possible to compare their general user satisfaction rating: 91% (Cugic Live Chat) against 100% (IMsupporting). Bear in mind to choose the solution that best addresses your most urgent issues, not the software with the higher number of features.
Our experts made sure to prepare reviews of all popular Live Chat Software services offered out there, but among all the ones we reviewed these three deserved our special attention: Zendesk, Vision Helpdesk, Pipedrive.
Cugic Live Chat offers several SMB and enterprise pricing plans to meet the needs of different users. A free startup plan is also provided. Take a look at the details and select the best plan for your business:
Cugic Chat Lite – Free
1 agent account
30-day chat history
Embedded chat window
1 Concurrent Chat
Cugic Chat Professional – $13/seat/month or $10/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Department Wise categorization
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Cugic Chat Enterprise – $23/seat/month or $18/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Basic Chat Stats
API Integration
Cugic Chat Enterprise Plus – $46/seat/month or $37/seat/month (annual billing)
Cugic Live Chat integrates with the following business systems and applications:
Facebook
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cugic is a live chat software that offers robust chat capabilities and other functionalities that help you convert your visitors into paying customers.
IMsupporting offers four SMB and enterprise pricing packages for business owners and online sellers to choose from. Take a look at the details and select the pricing package that suits the needs of your business.
In the event you are still having second thoughts about which app will be best for your business it might be a good idea to analyze each service’s social metrics. Such metrics are quite often a sign of how popular a given app is and how big is its online presence. For instance Cugic Live Chat Twitter profile has currently 16 followers. At the same time IMsupporting Twitter is followed by 359 people.
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