TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Campaign Management
- Email and SMS Marketing
- Inbound Call Management
- Outbound Call Management
- MIS and Dashboard
- Inquiry Management
- Social Media Marketing
- Print Media Marketing
- Brochure and Presentation Sharing
- Lead Management and Tracking
- Task Follow-ups and Management
- Sales Call Tracking
- Sales Team Management
- Proposals and Quotations
- Opportunities and Sales Closures
- Document Management
- Contact and Accounts Management
- Channel Partner Management
- MIS Reports and Analytics
- Secured Database
Pricing Info
Pricing Info
Contact CRMThread for information on their basic and enterprise pricing packages. You can also sign up for a free trial to see if the software is a perfect fit for your business.
Integrations
Integrations
CRMThread has a ready API available to integrate with any application.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, Plancess, Oppo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A feature-rich CRM that comes with a vast selection of tools to help users manage their customers better, enhance existing relationships with their current clients as they generate and nurture more leads and further grow their customer base.
Company Email
contact@crmthread.com
Contact No.
Company's Address
Sensys Technologies Pvt Ltd
904, 905, 906, Corporate Annexe, Sonawala Road
Goregaon (East), Mumbai
India
CRMThread Comparisons
Popular CRMThread Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
If you continue having second thoughts about which product will be best in your case it may be a good idea to take a look at each service’s social metrics. These metrics are usually an indicator of how popular every app is and how wide is its online presence. For example, in case of Facebook CRMThread has 0 likes on their official profile while TeamSupport profile is liked by 4245 users.
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