What is better CRMdesk or Teamwork Desk? It’s a good idea to use our scoring system to help you get a general idea which Help Desk Software product is better for your company. For overall product quality, CRMdesk earned 8.0 points, while Teamwork Desk earned 8.0 points. Meanwhile, for user satisfaction, CRMdesk scored N/A%, while Teamwork Desk scored 100%.
Information regarding their features, tools, supported platforms, customer service, and more are given below to provide you with a more accurate analysis. Keep in mind to get only the functions that you need so as not to waste cash for functions that are unnecessary.
Right now, the top solutions in our category are: .
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
When you research various Help Desk Software apps you shouldn’t simply analyze their list of features and offered pricing plans. Keep in mind the software must be matching your needs and team so the more flexible their offer the better. Explore which systems are supported by CRMdesk and Teamwork Desk and make sure you will get mobile support for whichever devices you use in your company. You should also examine which languages and countries are supported, because this may be a key element for many businesses.
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