What is better CRMdesk or Helprace? Getting the perfect Help Desk Software for your business is crucial to growing your company’s productivity. In our platform, it's easy to review different solutions to see which one is the most suitable software for your needs. Here you can match CRMdesk vs. Helprace and check out their overall scores (8.0 vs. 8.0, respectively) and user satisfaction rating (N/A% vs. 90%, respectively).
It's also possible to analyze the details of prices, terms and conditions, plans, services, tools, and more, and find out which software offers more advantages for your business. As a rule of thumb, go for the business software that lets you to add/remove features and price terms to address your sales growth or lack of it.
We did our best to review all popular products that you can find on the market, but among all the ones we reviewed these three deserved our special attention: .
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
Helprace is built only for SMBs, so it doesn’t offer an enterprise pricing plan. It provides six SMB pricing plans for you to choose from. Here are the details of each plan:
A suite of integrated helpdesk solutions that integrates ticketing, online community building, and knowledge base management to enhance customer service.
You shouldn’t expect simply a broad array of useful tools and scalable pricing packages from a credible Help Desk Software. Almost as essential as key features is a top-notch customer support. You want to ensure that when you have any questions about CRMdesk or Helprace, or you face some problems, or perhaps you’ll need to ask for a certain update or functionality beneficial to your company you can count on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you can enjoy individual training or at the very least an FAQ you can use.
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