What is better CRMdesk or Deskero? It’s a good idea to use our scoring system to give you a general idea which Help Desk Software product is more suitable for your business. For overall product quality, CRMdesk earned 8.0 points, while Deskero gained 6.8 points.
At the same time, for user satisfaction, CRMdesk scored 100%, while Deskero scored 100%. Specifics of their features, tools, supported platforms, customer support, plus more are available below to give you a more accurate review. Remember to purchase only the features that you need so as not to waste money for features that are unnecessary.
In the event you want to quickly locate the top according to our experts we suggest you examine one of these services: .
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
You don’t want just a broad range of useful tools and adjustable pricing packages from a credible Help Desk Software. Almost as important as main features is a trustworthy customer support. You want to guarantee that in a situation where you have any questions about CRMdesk or Deskero, or you face some problems, or maybe you’ll need to request a certain change or functionality beneficial to your team you can rely on a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are provided. It’s also a big plus if you can profit from personal training or at the very least an FAQ you can use.
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