What is better CrazyCall or LiveAgent? There is a wide range of Customer Support Software products available for businesses today. The ideal way to find out which one fits your needs best is to evaluate them side by side. For instance, here you can assess CrazyCall and LiveAgent for their overall score (8.5 vs. 9.4, respectively) or their user satisfaction rating (100% vs. 99%, respectively).
It’s also possible to check their functions and pricing conditions and other helpful details below. When matching products be sure to analyze their similar features and mark their differences to obtain a clearer picture of both deals. What is more bear in mind to assess secondary features such as security, backup, ease-of-use, and helpdesk support.
We are aware that not all people have enough time to test dozens of various products, so we prepared a list of recommendations that you may find useful. Our top choices for the Call Center Software category are: JustCall, Freshdesk Contact Center, Zendesk.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
You don’t want just a broad array of features and adjustable pricing from a popular Customer Support Software. Almost as crucial as core features is a quality customer support. You want to ensure that when you have any questions about CrazyCall or LiveAgent, or you face some problems, or maybe you’ll want to request a specific update or feature useful to your team you can trust in a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are offered. What is more, it’s a big plus if you can enjoy personal training or at least an FAQ you can use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
