Freshdesk Contact Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call dialer and matching
- Intuitive workflow
- Call panel
- Sales analytics
- Fast setup
- App integration
- Cloud-based software
- Team management
Pricing Info
Pricing Info
CrazyCall offers three pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:
Starter –$11/user/month
- 200 free monthly minutes per user to 123 countries
- 3 maximum number of projects
- Free inbound calls
- Free phone number
- Add: $4 for additional number
- 45 days call recording storage
- 45 days call history and reporting
- No access restriction
Team – $22/user/month
- 500 free monthly minutes per user to 123 countries
- Unlimited number of projects
- Free inbound calls
- Free phone number
- Add: $4 for additional number
- 1 year call recording storage
- 1 year call history and reporting
- With access restriction
Professional – $45/user/month
- 1250 free monthly minutes per user to 123 countries, unlimited calls to the US and Canada
- unlimited number of projects
- Free inbound calls
- Free phone number
- Add: $4 for additional number
- Unlimited call recording storage
- Unlimited call history and reporting
- With access restriction
Integrations
Integrations
Currently CrazyCall can integrate with numerous 3rd party apps through Zapier integrations. It also provides native Pipedrive integration.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Play, Energa, Orange
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CrazyCall is a call center platform that offers advanced technologies to support and control contact center environments anywhere in the world.
Company Email
info@crazycall.com
Contact No.
Company's Address
Four Embarcadero, Suite 1400, PMB #60
San Francisco, CA 94111
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Local phone numbers
- Toll-free numbers
- International numbers
- Vanity numbers
- Global phone usage
- Port-in numbers
- Call masking
- Voicemail
- Business hours
- Route to groups
- Custom greetings
- Auto-receptionists
- Multi-level IVR
- Wait queues
- Information extensions
- Call failover
- Call blocking
- Real-time phone provisioning
- Shared lines
- Automatic call recording
- Call logs
- Real-time dashboard
- Call queue visibility
- Agent presence status
- Centralized management
- Call monitoring
- Call barging
- Call from any number
- Reporting
- Inbound caller ID
- Contextual response and In place editing
- Call forwarding
- Answer in browser
- Call notes
- Customer interaction history
- Desktop notifications
- In-call actions
- Call conferencing
- Warm transfer
Pricing Info
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Loupen
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
Company Email
hello@freshcaller.com
Contact No.
Company's Address
1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA
Freshdesk Contact Center Comparisons
Popular Freshdesk Contact Center Alternatives
Almost as crucial as useful features and client support quality are pricing options made available by CrazyCall and Freshdesk Contact Center. While price should not be the sole factor it’s without a doubt a significant thing to think about. You should expect a flexible pricing package that can be adjusted to your team size and effortlessly scaled up every time your company develops. Make sure you don’t opt for packages that include extra features that you won’t find useful and always make an effort to contact with the vendor directly because big companies can usually benefit from special pricing. You should also try out a free trial or demo of every product to spend at least some time on actual work with the system. It’s a useful experience that doesn’t require you to invest any money and gives you a practical overview of what it feels like to work with CrazyCall and Freshdesk Contact Center.
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