Freshdesk Contact Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Voice menu
- Call transfer
- Unlimited concurrent calls
- Apps for everyone
- Custom recordings
- Ringtone
- Shared contact
- Desktop notification
- Role-based routing
- Desktop to mobile
- Jabra integration
- Local presence
- Voicemail to email
- Priority routing
- Web admin
- Gsuite or office 365
- Share numbers
- International numbers
Pricing Info
Pricing Info
Cradle offers a detailed enterprise pricing structure with three plans:
Only in @ $25/month
- Take business calls on your mobile phone or desktop app
- Include 1NZ/AU local landline number
- Unlimited inbound calls from anywhere in the world
- All Cradle core features
In-N-Out @ $40/user/month
- Minimum two users per company
- Includes $15 of outbound calling credits
- Multiple landline numbers available
- Enquire for specific call rates for mobile and by country
Enterprise @ $ quote based
- Everything in In-N-Out
- Minimum ten users per company
- One flat price for the entire organization
Integrations
Integrations
Cradle integrates with the following business systems and applications:
- Twilio
- Spark
- Jabra
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Spidertracks, Rightway, Timely
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful, cloud-based business phone system designed to help small businesses streamline communications with their customers.
Company Email
Contact No.
Company's Address
Cradle
111 Wellesley Street West
1010 Auckland, New Zealand
Cradle Comparisons
Popular Cradle Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Local phone numbers
- Toll-free numbers
- International numbers
- Vanity numbers
- Global phone usage
- Port-in numbers
- Call masking
- Voicemail
- Business hours
- Route to groups
- Custom greetings
- Auto-receptionists
- Multi-level IVR
- Wait queues
- Information extensions
- Call failover
- Call blocking
- Real-time phone provisioning
- Shared lines
- Automatic call recording
- Call logs
- Real-time dashboard
- Call queue visibility
- Agent presence status
- Centralized management
- Call monitoring
- Call barging
- Call from any number
- Reporting
- Inbound caller ID
- Contextual response and In place editing
- Call forwarding
- Answer in browser
- Call notes
- Customer interaction history
- Desktop notifications
- In-call actions
- Call conferencing
- Warm transfer
Pricing Info
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Loupen
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
Company Email
hello@freshcaller.com
Contact No.
Company's Address
1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA
Freshdesk Contact Center Comparisons
Popular Freshdesk Contact Center Alternatives
The services compared on this page are merely a small part of our complete Business Phone Systems category and you should take into account that there may be more desirable alternatives available. If you want to guarantee you make the best possible choice for your team we definitely urge you to analyze more apps first. It may also be a good idea to study our top 10 Business Phone Systems ranking to find out which software are now the highest-rated ones and leaders in the market.
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