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Compare Cradle vs Freshcaller

What is better Cradle or Freshcaller? It’s easy to our scoring system to provide you with a general idea which Business Phone Systems product is more suitable for your business. For overall product quality, Cradle earned 7.1 points, while Freshcaller gained 9.0 points. Meanwhile, for user satisfaction, Cradle scored 96%, while Freshcaller scored 100%.

Information regarding their features, tools, supported platforms, customer support, and more are available below to provide you with a more correct analysis. Remember to purchase only the functions your company needs so you don’t waste resources for tools which are redundant.

People who are pressed for time or need a Business Phone Systems advice from our team might want to investigate these top choices for this year: Freshcaller, RingCentral, Axon Virtual PBX.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.1

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Voice menu
  • Call transfer
  • Unlimited concurrent calls
  • Apps for everyone
  • Custom recordings
  • Ringtone
  • Shared contact
  • Desktop notification
  • Role-based routing
  • Desktop to mobile
  • Jabra integration
  • Local presence
  • Voicemail to email
  • Priority routing
  • Web admin
  • Gsuite or office 365
  • Share numbers
  • International numbers

Pricing Info

Cradle offers a detailed enterprise pricing structure with three plans:

Only in @ $25/month

  • Take business calls on your mobile phone or desktop app
  • Include 1NZ/AU local landline number
  • Unlimited inbound calls from anywhere in the world
  • All Cradle core features

In-N-Out @ $40/user/month

  • Minimum two users per company
  • Includes $15 of outbound calling credits
  • Multiple landline numbers available
  • Enquire for specific call rates for mobile and by country

Enterprise @ $ quote based

  • Everything in In-N-Out
  • Minimum ten users per company
  • One flat price for the entire organization

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Spidertracks, Rightway, Timely

Integrations

Cradle integrates with the following business systems and applications:

  • Twilio
  • Spark
  • Jabra

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A powerful, cloud-based business phone system designed to help small businesses streamline communications with their customers.

Company Email

Contact No.

Company's Address

Cradle
111 Wellesley Street West
1010 Auckland, New Zealand

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Local phone numbers
  • Toll-free numbers
  • International numbers
  • Vanity numbers
  • Global phone usage
  • Port-in numbers
  • Call masking
  • Voicemail
  • Business hours
  • Route to groups
  • Custom greetings
  • Auto-receptionists
  • Multi-level IVR
  • Wait queues
  • Information extensions
  • Call failover
  • Call blocking
  • Real-time phone provisioning
  • Shared lines
  • Automatic call recording
  • Call logs
  • Real-time dashboard
  • Call queue visibility
  • Agent presence status
  • Centralized management
  • Call monitoring
  • Call barging
  • Call from any number
  • Reporting
  • Inbound caller ID
  • Contextual response and In place editing
  • Call forwarding
  • Answer in browser
  • Call notes
  • Customer interaction history
  • Desktop notifications
  • In-call actions
  • Call conferencing
  • Warm transfer

Pricing Info

Freshcaller’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Loupen

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems.

Company Email

hello@freshcaller.com

Contact No.

Company's Address

1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA

All the data, information and statistics that we presented in this comparison were collated from official vendor websites, marketing resources available online, real-life experience from real customers as well as our personal direct use of each software by an expert. We put a lot of effort to thoroughly analyze every solution, so we not only analyze it on our own, but we also correlate our observations with views of other members from the B2B community.

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