What is better Cradle or JustCall? It’s easy to our scoring system to provide you with a general idea which Business Phone Systems product is more suitable for your business. For overall product quality, Cradle earned 7.1 points, while JustCall received 9.2 points. Meanwhile, for user satisfaction, Cradle scored 96%, while JustCall scored 90%.
Details about their features, tools, supported platforms, customer service, etc. are given below to give you a more precise analysis. Remember to choose only the features that you need so you don’t waste resources for tools which are redundant.
Right now, the leading products in our Business Phone Systems category are: Comcast Business VoiceEdge®, Axon Virtual PBX, RingCentral.
JustCall offers Standard and Premium plans that meet the needs of different users. Check out the details for each plan, and select the best one for your company:
Standard – $25/user/month
1 Local Phone number
1 Team Member
Call Tracking
Call Recording
Call Forwarding
Call & SMS Analytics
Call Notes & Ratings
SMS & MMS Inbox
Voicemail Drop
IVR (Phone Tree/Call Menu)
Business Hours
Appointment Scheduler
Unlimited Integrations
Email & Chat Support
Note: Purchasing an annual subscription for the Standard Plan charges you only 11 months, with the 12th month free.
Premium – $50/user/month
All Features of Standard Plan +
Auto Dialer
SMS Bots
Salesforce Integration
API & Webhook Access
Call Monitoring
Call Barging
Call Whispering
Bulk SMS Campaigns
SMS Automation & Triggers
Advanced Integrations
Custom Workflows
Post Call Surveys
Training & Onboarding
Priority Support
For customers with custom requirements, contact the vendor for a quote-based plan.
JustCall integrates with the following business systems and applications:
ActiveCampaign
amoCRM
Agile
Capsule
Close.com
Copper
Dropbox
Engagebay
Freshdesk
FreshSales
Front
Gong
Google Calendar
Google Contacts
Groove
HelpScout
Helpwise
HubSpot
InfusionSoft
Intercom
Kustomer
Less Annoying CRM
Microsoft Outlook
Nimble
OnePageCRM
Ontraport
Pipedrive
Podio
re:amaze
Recruitee
Salesforce
Slack
Synchroteam
Vtiger CRM
Zapier
Zendesk
Zoho
Zoho Desk
Zoho Phone Bridge
Zoho Recruit
Zendesk Sell
Outreach
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A phone system that allows you to make and receive calls using local phone numbers in 58 countries. Ideal for remote and co-located businesses serving international clients, it lets sales and support teams track and log calls and messages automatically. Moreover, it automates repetitive tasks to optimize productivity.
If you compare different Business Phone Systems solutions you shouldn’t simply look at their features list and offered pricing packages. Pay attention to the fact that the solution must be matching your standards and business so the more flexible their offer the better. Check what platforms are supported by Cradle and JustCall and ensure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to examine which languages and countries are supported, as this may be a critical factor for many companies.
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