What is better COVERAGEBOOK or Salesforce Service Cloud? Finding the perfect CRM Software product is all about evaluating various solutions and identifying the top application for your specific needs. Our unique process will give you a quick look at the general rating of COVERAGEBOOK and Salesforce Service Cloud. For total quality and performance, COVERAGEBOOK scored 8.2, while Salesforce Service Cloud scored 9.6. On the other hand, for user satisfaction, COVERAGEBOOK earned N/A%, while Salesforce Service Cloud earned 97%.
Below you can also verify their features, terms, plans, etc. to determine what program will be more suitable for your situation. An important feature to evaluate is whether the app can toggle on/off permissions on different types of users to limit the exposure of any critical corporate data.
In case you you need to quickly identify the optimal CRM Software according to our experts we advise you examine these services: HubSpot Smart CRM, Salesforce CRM, Freshsales.
COVERAGEBOOK offers four SMB and enterprise pricing plans with different coverage credits (one online/offline coverage added to the book e.g. 10 credits = 10 new pieces of coverage to a book) to meet the needs of all users. Give the details a look, and select the best plan for your business:
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
In the event you are still having doubts about which software will be best for your company it may be a sound idea to take a look at each service’s social metrics. Such metrics are quite often an indicator of how popular each app is and how big is its online presence. For instance COVERAGEBOOK Twitter account has currently 1199 followers. At the same time Salesforce Service Cloud Twitter is followed by 507519 people.
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