What is better Corvisa Contact Center or Wix Answers? A good way to find the right Help Desk Software product for your business is to cross-check the solutions against each other. Here you can compare Corvisa Contact Center and Wix Answers and see their functions compared thoroughly to help you decide on which one is the better product.
Likewise, you can compare their overall ratings, including: overall score (Corvisa Contact Center: 7.0 vs. Wix Answers: 8.9) and user satisfaction (Corvisa Contact Center: 100% vs. Wix Answers: 100%). Browse through their distinctive features and similarities and discover which one outperforms the other. Similarly anticipate the state of your company tomorrow; will your business outgrow the app in the next 3-5 years?
Users who don't have much time or could use a recommendation from our team may want to investigate these top choices for the current year: .
Wix Answers offers four paid plans priced depending on your required functionalities. The vendor also offers a 14-day free trial plan in case you want to take a closer look at its features before committing to a subscription:
Self-Service – $24/agent/month
Customize help center
Create articles and FAQs
Collaborate on articles
Translate side by side
Use out-of-the-box SEO
Use built-in search
Use contextual help widgets
Optimize knowledge base with insights
Multi-Channel – $60/agent/month
Access features of the Self-Service plan
Provide customer support via email, web forms, chat, and Facebook
View all interactions, customer history, and data panel in a single timeline
Automate actions and real-time triggers
Optimize workflows with unlimited labels and queues
Access actionable insights
Unlimited – $80/agent/month
Pay as you go for calls, charged per minute
Access features of the multi-channel plan
Access knowledge base, calls, tickets, and chats in a single tab
Monitor calls dashboard
Support all communication funnels using help widgets
Manage internal notes, tasks, and escalation processes
Wix Answers offers ready-to-use integrations with the following:
Salesforce
Slack
Jira
Zapier
CrowdIn
Unbabel
Klaus
Hubspot
Enabley
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Getty Images, Guesty, MyHeritage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Next-generation help desk software that puts all support channels under one platform. Includes knowledge base, tickets, chats, and calls in a one-tab workspace for a better agent and client interaction. Automation features optimize day-to-day customer support tasks while a single timeline view allows agents to see client details and history without having to navigate between tabs.
No Help Desk Software will be perfect enough to cover all the needs of a specific team. Though key features of Corvisa Contact Center and Wix Answers are obviously a priority you should also carefully analyze the integrations supported by every service. Quote frequently you will already be working with various kinds of SaaS software in your company and it’s much better to go with services that integrate well with one another. That way you will be able to be certain of a smooth transfer of information between your teams and apps, which can really reduce time devoted to migrating between one product and the other.
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