contactSPACE
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- CallGuides
- Auto Diallers
- Live Chat
- PCI-compliant and IVR payments
- Real-time Dashboard
- Automated Email/SMS Confirmation
- Reporting
- Agent & Initiative KPIs
- CRM Integrations
Pricing Info
Pricing Info
contactSPACE offers four enterprise pricing plans: Silver, Gold, Platinum, and Diamond. Take note that prices are based on a 24-month agreement, billed annually, and excludes applicable taxes. The platform also charges additional fees for the use of other services.
Silver – $105/user/month
- 10 Initiatives
- WebRTC phones
- Helpdesk support
- Call recording
- Interface editor
- CallGuides
- Voice analytics
- Full reporting module
- Agent dashboards
- Monitoring dashboards
- Preview dialler
Gold – $139/user/month
- All features included in the Silver Package
- Unlimited Initiatives
- Inbound
- Outcome-driven templated SMS/email
- Progressive dialler
Platinum – $175/user/month
- All features included in the Gold Package
- CRM integration
- Master database
- Access to contact SPACE API
- Live chat
- Pre-connect status analyzer
- Answering machine detection
- Predictive dialler
Diamond – $239/user/month
- All features included in the Platinum Plan
- Call-time optimization
- Real-time DNC checker
- Quality assurance
- Pulse performance analytics
- Extended inbound
- pcipayspace
- Intellicast
contactSPACE can also be tailored to your unique business requirements. Kindly contact the vendor for more details.
Integrations
Integrations
contactSPACE integrates with a number of CRM systems and payment gateways including the following:
- Blackbaud
- Campaign Monitor
- Hubspot
- Keap
- Salesforce
- Zendesk
- Zoho
- Bambora
- BPOINT
- Braintree
- CyberSource
- eWAY
- ezidebit
- Fat Zebra
- SecurePay
- Stripe
- Westpac PayWay
In addition, contactSPACE offers advanced API integrations that enable users to connect the system to PowerBI, Tableau, ERP software, and more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ASTIA, GiveTel, ALI Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
contactSPACE is a powerful yet easy-to-administer cloud-based call center software designed to help businesses revolutionize their contact center operations.
Company Email
info@contactspace.com
Contact No.
Company's Address
contactSPACE
Suite 904, Level 9 1
Chandos Street
St Leonards NSW 2065
Australia
contactSPACE Comparisons
Popular contactSPACE Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multi-channel support
- Multi-brand management
- Knowledge base
- Easy installations
- Multiple Mailbox Management
- Team collaboration
- Facebook integration
- Twitter search integration
- Instant overview
- Hybrid Messaging
- Macros
- Mobile Apps
- Reporting
- Customization of fields, text, and appearances
- Cloud-based system
Pricing Info
Here are the Casengo cost details:
Casengo offers a free trial package and 3 paid versions, each designed to provide customer support that suits both the size of your business and your budget.
Free. This Free package allows you to try Casengo’s brand of chat support. Up to 3 users and 30 conversations, this plan comes with a knowledge base and a load of basic features such as Call Logging, Customer Management labeling and filtering, and Twitter search.
Basic @ 9 euros/month. Great for small businesses and independent freelancers, this Basic Plan is great for teams up to 3 users and up to 100 conversations. Comes with standard chat and email support plus social media integration.
Premium @ 29 euros/month/user. A big favorite among all types of business from multiple industries, the Premium bundle offers unlimited number of users and unlimited number of conversations. Carries basic features and offer multiple customer support channels. Also available in other languages.
Enterprise @ 44 euros/month/user. Carries the Premium Plan features and more. Rigged with topnotch business functions such as custom reporting and vast knowledgebase to mention a few.
Integrations
Casengo is built to work in sync with the following applications and programs:
- Wordpress
- Drupal
- Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Ikbenmama, Totaal, Easy Generator, Chilly
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Simple service software using team effort to deliver help desk for you and your customers.
Company Email
support@casengo.com
Contact No.
Company's Address
Keizersgracht 467, Amsterdam, The Netherlands
Casengo Comparisons
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When you choose a software that you think will work best for your business you shouldn’t just focus on what professionals have to say about it. Quite frequently individual experience with the product may change, depending on specific preferences and needs. That’s why in our reviews we also provide our User Satisfaction Rating for each product to give you an immediate impression of how real users of contactSPACE and Casengo estimate their experience with the product. Our system is built around advanced analysis of product mentions on other sites, social networks as well as blogs, so you are going to get a complete and credible picture of what other people think about each product. In this example contactSPACE has a total satisfaction rating at 100% while for Casengo N/A% of people say they had a positive experience with it.
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