What is better ConnectWise Control or Surfly? Getting the right Collaboration Software for your business is difficult with so many functions, choices, and terms to take note of. But, depending on our review directory will make it possible for you to streamline the selection steps by reading all key solutions in a single place.
For instance, you can compare ConnectWise Control and Surfly for their tools and overall scores, namely, 9.0 and 8.3, respectively. Similarly, you can compare which one has higher general user satisfaction rating: 100% (ConnectWise Control) and N/A% (Surfly) to find out which software is better for your business. Don’t simply pick the solution with the cheapest price, but the software that offers the best value.
In case you you have to quickly find the top Remote Support Software according to our review team we recommend you check out these solutions: Atera, Zendesk, ScreenConnect.
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Surfly is an open API system, which means you can integrate it with virtually any third-party system or application. Contact the vendor for more information, or visit their official site to check details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MTV, Wibki
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Surfly is an intuitive web-based co-browsing solution that makes joint navigation through the web by two or more people extremely simple. It comes with a fully integrated interface that's equipped with chat functions, flow customization options, real-time collaboration tools, and advice portals.
Please pay attention to the fact that even though both ConnectWise Control and Surfly may provide a reliable set of features each app may be aimed at a different company size. If you are comparing features you may want to pay attention to a business size they are aimed at. Some functionalities might scale up well for large enterprises but if you own a small or medium business it’s usually better to avoid paying for complex features that you may never actually use.
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