What is better ConnectWise Automate or Atera? Buying the most effective Customer Support Software product is all about comparing numerous solutions and determining the top program for your specific needs. Our proprietary system will give you a brief look at the general rating of ConnectWise Automate and Atera. For total quality and performance, ConnectWise Automate scored 8.5, while Atera scored 9.0. On the other hand, for user satisfaction, ConnectWise Automate earned 92%, while Atera earned 100%.
Below you can also check their features, terms, plans, etc. to see which software will be more appropriate for your company. An important feature to assess is if the software lets you to enable/disable limitations on various types of users to secure any critical company data.
We know that not all people have the time to scrutinize a wide range of various services, so we prepared a list of recommendations that you may find useful. Our top selections for the IT Service Software category are: Zendesk, Freshservice, LiveAgent.
ConnectWise’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and request a quote. You can also subscribe for their free trial, and check whether the software is a perfect fit for your business.
ConnectWise Automate integrates with the following business systems and applications:
ConnectWise Manage
ConnectWise Control
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Innovative Computing Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Automate is a software product that helps to boost the effectiveness of your IT team with flexible remote monitoring and management tools. The software solution is also very intuitive to use even though it is highly technical. It is known for its robust automation modules.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
It may not always be sufficient to just compare ConnectWise Automate and Atera against one another. Even though specific functionalities, pricing and user reviews are all crucial and should be included when making a final choice, you should also check out the recognition and awards won by each service. In many cases a less known software may turn out to be a great choice that was a winner of many SaaS awards such as our Exceptional Customer Support Award which proves that despite smaller market popularity it’s a significant rival to the solutions that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
