Commence CRM
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- “Conversations” internal chat
- Account management
- Analytics
- Contact management
- Customer service/help desk
- Full mobile support
- Google apps integration
- Lead ranking and scoring
- Marketing campaign management
- Organization chart
- Outlook integration
- Pipeline management
- Project management
- Sales management
- Sales performance
- Social CRM
Pricing Info
Pricing Info
Commence CRM offers four editions. All editions billed annually. Monthly billing is also available, call the vendor for pricing details. Minimum 5 users.
Sales CRM: $19 user/month
- Accounts and contacts
- Customizable dashboard
- E-mail integration
- Forecast and reporting
- Lead scoring and assignment
- Mobile
- Sales analytics
- Sales opportunity management
- Task, alerts, reminders
Marketing CRM: $35 user/month
- Includes Sales CRM features plus:
- Document library
- Drip marketing
- Letter templates
- Marketing analytics
- Marketing automation
- Mass email
- Web to lead capture
Customer Service CRM: $50 user/month
- Includes Marketing CRM features plus:
- Automated ticketing system
- Customer service
- FAQ
- Knowledgebase
- New customer portal
- Reporting
- Support analytics
- Support dashboard
Project Management CRM: $65 user/month
- Includes Customer Service CRM features plus:
- Group calendaring
- Project dashboard
- Project management
- Project tasks
- Reporting
- Time slips
Integrations
Integrations
Commence CRM is built with industry standard technology that offers both scalability and high performance. An Application Programming Interface (API) enables integration between Commence CRM and other third party applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hewlett Packard, Arcadia, Software CPR, Med Supply Partners
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Commence CRM is an online CRM for small to mid-size companies. You can use the app for improved market segmentation, and increased sales and profitability.
Company Email
sales@commence.com
Contact No.
Company's Address
2 Industrial Way West, 2nd Floor, Eatontown, New Jersey 07724, USA
Commence CRM Comparisons
Popular Commence CRM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticket templates
- Integrated interactive reports
- Data export (PDF, XML, CSV)
- Point-and-click codeless configuration
- Asset management/CMDB
- Custom reports builder
- Customizable views
- Active Directory/LDAP Integration
- Tasking
- Self-service web portal
- Interactive dashboards
- Incident management
- Automated escalation rules
- Problem management
- Change management
- Client management
- Knowledge base
- Service level management
- Asset audit trail
- Integrated reports
- Automated ticket routing
- Service Level Agreements (SLA)
- Business rules engine
Pricing Info
Vivantio is available as low as $42 per user per month. Pricing may be affected by various factors, including:
- The types of licenses you choose
- The number of technician licenses you need
- Discounts for non-profit or educational institutions
You can contact a member of the Vivantio solutions team to get exact pricing for your organization’s needs.
Integrations
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
- Azure Directory Sync
- Azure DevOps (VSTS)
- JIRA
- TFS
- Okta
- SCIM Provisioning
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Company Email
Sales@vivantio.com
Company's Address
Vivantio US East:
200 Portland Street
Boston, MA 02114
Vivantio Comparisons
Popular Vivantio Alternatives
Please keep in mind that even though both Commence CRM and Vivantio may have a reliable range of features every product might be created for a different company size. If you are studying different apps you may want to pay attention to a business size they are catering to. Certain elements might scale up efficiently for big enterprises but if you own a small or medium business it’s often more sensible to refrain paying for complex functionalities that you may never have a chance to use.
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