Samanage
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Omnichannel Communication
- Smart Inbox
- Agent Routing
- Real-Time Collaboration
- Co-Browsing Tool
- Canned Responses
- AI-Powered Chatbots
- Customer Intentions
- Automation Rules
- Reporting System
- Customer Satisfaction Monitoring
- Platform Integration
Pricing Info
Pricing Info
CommBox’s enterprise pricing information is not provided on its official website. Contact a sales rep and request for a quote.
Integrations
Integrations
CommBox integrates with the following CRM solutions and contact and call center systems:
- SAP
- Oracle
- Microsoft Dynamics CRM
- Salesforce
- Avaya
- Cisco
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AIG, DHL, IKEA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A customer support and messaging platform that transforms the way teams engage with customers across digital communication channels.
Company Email
contact@commbox.io
Contact No.
Company's Address
CommBox
Beit Pauza/BumpYard,
Kibbutz Glil-Yam,
Israel 46905
CommBox Comparisons
Popular CommBox Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IT Service Desk
- Contracts & Licenses
- Knowledge Base
- IT Asset Management
- Self-service Portal
- Risk Detection
- Problems & Changes
- IT Service Catalog
- SLA Management
- Reports and API
- Mobile Access
- Integrations Suite
- Tailored dashboard
- Risks tab
- Built-in best practices
- Automatic classification
- Warranty sync
- Drag & drop setup
- QR Audit tool
- Invisible patches
- Crowdsource printers
- No-regrets undo
- Fewer clicks
- Snapshot view
- Always current
Pricing Info
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
- IT Service Desk
- IT Asset Management
- Integrated IT Solution
Integrations
- Google Apps
- Zapier
- Zendesk
- Citrix GoToAssist Remote Support
- Okta
- OneLogin
- CA SiteMinder and CA CloudMinder
- Samanage on-premise or cloud REST API
- QR and barcodes
- Jira
- LogMeIn
- Centrify
- Salesforce
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Samanage is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Company Email
support@samanage.com
Contact No.
Company's Address
117 Edinburgh South
Suite 100, Cary NC 27511
Samanage Comparisons
Popular Samanage Alternatives
It may not always be sufficient to simply compare CommBox and Samanage with each other. Although reliable functionalities, cost and user comments are all important and should be considered when making a final decision, you should also take a look at the recognition and awards won by every app. Frequently a less dominant app may turn out to be an excellent choice that was distinguished with B2B awards such as our Experts’ Choice Award which shows that despite lesser market popularity it’s a worthy contender to the products that rule the market.
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