CloudTalk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Call Queueing
- International Numbers
- Toll-Free Numbers
- Short Numbers
- Callback
- Internal Phone Number Tags
- Business Hours
- Personalized Greetings
- Voicemail
- Internal Call Greetings
- Contact Tags
- Custom Fields
- Blacklist
- Advanced Call Routing
- Statistics and Monitoring
- Integrations with Business Tools
- Utilities
- Outbound Call Center
Pricing Info
Pricing Info
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
- Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
- Advanced analytics with unlimited history
- Real-time client dashboard
- One-to-one onboarding session
- Integrations to other systems
- Open API
- Unlimited concurrent calls
- Skill-based routing
- Smart queueing
- SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
- All Essential features
- Open API
- Salesforce integration
- Power Dialer/Smart Dialer
- Wallboards
- Dedicated account manager
- Speech to text
- Sentiment & CSAT score
- Call Monitoring
Custom – Quote-based plan
- All Expert features
- Custom onboarding
- Unlimited outbound calls (Flat Rates)
- Enterprise-level security
- Developer support
- Custom reporting
- SLA
Integrations
Integrations
CloudTalk integrates with the following business systems and applications:
- Hubspot
- Pipedrive
- Salesforce
- Zendesk
- Freshdesk
- LiveAgent
- Helpscout
- Intercom
- Shopify
- Bigcommerce
- Magento
- Microsoft Dynamics
- Zoho CRM
- Groove
- Live Chat
- Shoptet
- Magento
- Shopify
- Bigcommerce
- 12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Company Email
support@cloudtalk.io
Contact No.
Company's Address
CloudTalk ltd
244 Madison Avenue
New York City, 10016-2817
USA
CloudTalk Comparisons
Popular CloudTalk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Cloud PBX
- Message/Music On Hold
- Cloud Contact Management
- Auto Attendant
- Extensions
- Group of Extensions
- Call Manager
- Call Rules
- Call Recording
- Call Screening
- Call Logs
- Voicemail Forwarding
- Custom Greetings
- Caller ID Management
- Call Control Based on Inbound Number
- Call Forwarding Control
- Toll-Free Numbers
- Local Numbers
- Porting
- Integration
Pricing Info
Alliance Phones doesn’t offer any enterprise pricing plan, but it provides SMB pricing plans for you to choose from. The plans are available through a monthly subscription, and the pricing varies depending on the number of users in your organization. Give the details a look, and select the best plan that suits your needs:
Easy Plus
- $29.97/1 User/Mo. -Billed Monthly
- 1-3 Users
- Unlimited Minutes
- Rich PBX Features
- No Initial Set Up Fees
- Monthly Contract
Simplicity Plus
- $24.97/1 User/Mo. -Billed Monthly
- 4-20 Users
- Unlimited Minutes
- Rich PBX Features
- No Initial Set Up Fees
- Monthly Contract
Effortless Plus
- $19.97/1 User/Mo. -Billed Monthly
- 21-100+ Users
- Unlimited Minutes
- Rich PBX Features
- No Initial Set Up Fees
- Monthly Contract
Integrations
Alliance Phones integrates with the following business applications:
- Microsoft Outlook
- Filemaker
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SFO Express, Expressway Logistics, Diliana Kotova
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An easy-to-use, reliable, and cost-effective suite of VoIP-based business phone solutions that helps small to medium-sized businesses handle calls from different geographic areas efficiently, reduce communications costs and phone bills, and connect with their customers quickly.
Company Email
sales@alliancephones.com
Contact No.
Company's Address
Alliance Phones Inc.
212 South San Francisco #4
South San Francisco, CA, 94080
USA
Alliance Phones Comparisons
Popular Alliance Phones Alternatives
Almost as essential as useful features and customer support level are pricing options offered by CloudTalk and Alliance Phones. While cost should not be a deciding factor it’s surely a key thing to consider. You should count on a flexible pricing package that can be matched with your team size and effortlessly scaled up every time your team develops. Make sure you don’t choose pricing plans that have additional tools that you won’t find a use for and always try to get in touch with the vendor directly as enterprises can usually benefit from more affordable prices. You should also check out a free trial or demo of each software to spend at least some time using it. It’s a useful experience that doesn’t need you to spend any money and provides you with a reliable overview of what it feels like to work with CloudTalk and Alliance Phones.
Page last modified