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Compare CloudTalk vs Salesforce Service Cloud

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better CloudTalk or Salesforce Service Cloud? Today’s firms require the best Customer Support Software product to keep on being competitive. On this page we help you with buying the best service, by allowing you to assess CloudTalk and Salesforce Service Cloud down to the very details of their individual features.

You can even examine our overall scoring values, which rate the software general quality and performance. CloudTalk got a 8.5 score, while Salesforce Service Cloud has a score of 9.6. Likewise, you can compare their general user satisfaction rating: 100% (CloudTalk) against 97% (Salesforce Service Cloud). Remember to choose the application that best matches your top priorities, not the solution with the higher number of features.

If you need to quickly identify the optimal Call Center Software according to our review team we recommend you check out one of these services: Zendesk, JustCall, Freshdesk Contact Center.

When you test various Customer Support Software solutions you shouldn’t simply analyze their list of features and available pricing plans. Pay attention to the fact that the service should be meeting your work processes and company so the more flexible their offer the better. Check which platforms are supported by CloudTalk and Salesforce Service Cloud and make sure you will obtain mobile support for whichever devices you work on in your company. You should also examine which languages and countries are supported, because this could be a deal breaker for many businesses.

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