What is better CloudTalk or Mobile Text Alerts? If you want to have a quick way to decide which Communications Software product is better, our unique algorythm gives CloudTalk a score of 8.5 and Mobile Text Alerts a score of 8.6 for general quality and performance. Furthermore, CloudTalk is rated at 100%, while Mobile Text Alerts is rated 94% for their user satisfaction level.
You can also assess their product details, including functions, tools, options, plans, prices, and much more. See whether the solution can customize some of its processes to guarantee the software complements your own business procedures.
At this time, the leading products in our Call Center Software category are: Freshdesk Contact Center, Zendesk, JustCall.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Mobile Text Alerts can support over 2,000 integrations using its API. Some of these include:
Zapier
Salesforce
Constant Contact
Google Calendar
Mailchimp
Hubspot
Slack
Shopify
ClickFunnels
Wordpress
Facebook Lead Ads
Infusionsoft
Calendly
ActiveCampaign
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Bryan Health, Aisin Seiki
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An affordable and easy business SMS service that lets online enterprises reach customers in seconds. Designed for small and medium-sized businesses, it allows them to communicate with their clients through messaging.
In case you are still having doubts about which service will be best for your business it might be a good idea to take a look at each service’s social metrics. Such metrics are usually a sign of how popular each product is and how big is its online presence. For example, in case of Facebook CloudTalk has 206 likes on their official profile while Mobile Text Alerts profile is liked by 4115 users.
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