What is better CloudTalk or 3Clogic? To ensure that you acquire the most useful and productive Communications Software for your firm, you need to compare products available on the market. For example, here you can match CloudTalk’s overall score of 8.5 against 3Clogic’s score of 7.2. You can also evaluate their general user satisfaction: CloudTalk (100%) vs. 3Clogic (80%).
What’s more, you can evaluate their strengths and weaknesses feature by feature, including their terms and conditions and prices. By comparing products you are improving your chances to pick the best software for your business. It goes without saying you should know your particular requirements to realize which solution meets those needs.
We did our best to review all popular Call Center Software services available out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshdesk Contact Center, JustCall.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Every time you pick a service that you think will be an actual asset for your team you shouldn’t only limit yourself to what professionals have to say about it. In many cases individual experience with the solution may change, depending on specific goals and needs. That’s the reason why in our reviews we also offer our User Satisfaction Rating for each service to give you a quick impression of how real users of CloudTalk and 3Clogic rate their contact with the product. Our algorithm is based on advanced analysis of product mentions on other sites, social media and blogs, so you will get a full and reliable overview of what other customers think about every solution. In this case CloudTalk got a total satisfaction rating at 100% while for 3Clogic 80% of people express they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
