Fonality
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Dedicated US or CA Phone Number
- SMS and Calling
- Shared Phone Numbers
- Real-Time Fax
- Fax Encryption for Compliance
- Distributed Workforce Support
- Toll-Free Calling
Pricing Info
Pricing Info
Cloudli offers a wide range of enterprise pricing plans for the different services and apps it provides.
TalkNText Start Up – $20/month
- Unlimited US and Canada calling
- 500 Business Text messages
- Unlimited team messaging
- One dedicated local business phone number
- Ability to text-enable existing business landline phone number
- AI-powered Call Screener (free for a limited time)
- Core features like shared team phone numbers, text message auto-replies, smart call routing, IVR/auto-attendant, voicemail transcription and more
- Intuitive TalkNText app for iOS, Android, MacOS and Windows devices
TalkNText Small Business – $36/month
- Unlimited US and Canada calling
- 1,000 Business Text messages
- Unlimited team messaging
- One dedicated local business phone number
- Ability to text-enable existing business landline phone number
- AI-powered Call Screener (free for a limited time)
- Core features like shared team phone numbers, text message auto-replies, smart call routing, IVR/auto-attendant, voicemail transcription and more
- Intuitive TalkNText app for iOS, Android, MacOS and Windows devices
- Option to add additional users for $9/month
- Enhanced Business Texting features: keywords and SMS broadcast
TalkNText Enterprise – $90/month
- Unlimited US and Canada calling
- 5,000 Business Text messages
- Unlimited team messaging
- One dedicated local business phone number
- Ability to text-enable existing business landline phone number
- AI-powered Call Screener (free for a limited time)
- Core features like shared team phone numbers, text message auto-replies, smart call routing, IVR/auto-attendant, voicemail transcription and more
- Intuitive TalkNText app for iOS, Android, MacOS and Windows devices
- Option to add additional users for $9/month
- Enhanced Business Texting features: keywords and SMS broadcast
T.38 SIP Trunks – $8/month
- A T.38 SIP Trunk connection and fax number(s) for your fax server
- Low per-minute inbound/outbound rates
- Exceptional call completion results over the Internet
- Low international rates
- Fax numbers available for locations across Canada and the USA
- Optional encryption available
Fax Line (Basic) – $9.90/month
- 90 minutes inbound/outbound to USA and/or Canada
- 1 fax number (locations across the USA and Canada, or keep your existing fax number)
- Low per-minute inbound/outbound additional usage rates
- Requires ATA (purchased separately)
Fax Line (All-In) – $36/month
- Unlimited inbound minutes
- Unlimited outbound minutes to the USA and Canada
- 1 fax number (locations across the USA and Canada, or keep your existing fax number)
- 1 ATA (Analog Telephone Adapter)
- Low international rates
Never Busy Fax Line (Basic) – $14.90/month
- Incoming faxes delivered via email, even when faxing out
- Automatic printing of inbound faxes when printer is available
- 90 inbound or outbound minutes to USA and/or Canada
- 90 inbound pages at no charge
- 1 fax number (locations across the USA and Canada, or keep your existing fax number)
- Low per-minute inbound/outbound additional usage rates
- Requires ATA (purchased separately)
Never Busy Fax Line (All-In) – $42/month
- Incoming faxes delivered via email, even when faxing out
- Automatic printing of inbound faxes when printer is available
- Unlimited inbound minutes
- Unlimited outbound minutes to USA and Canada
- 90 inbound pages at no charge
- 1 fax number (locations across the USA and Canada, or keep your existing fax number)
- 1 ATA (Analog Telephone Adapter)
- Low international rates
Virtual Fax Lite – $4/month
- 80 inbound or outbound fax pages per month
- Faxing over email on your desktop or mobile device, or through the Cloudli portal
- PDF or TIFF email attachments that you can save, print, forward or delete
- Availability across the USA, Canada and internationally
- Low international rates
- 1 fax number (locations across the USA and Canada, or keep your existing fax number)
Virtual Fax – $8/month
- 200 inbound or outbound fax pages per month
- Faxing over email on your desktop or mobile device, or through the Cloudli portal
- PDF or TIFF email attachments that you can save, print, forward or delete
- Availability across the USA, Canada and internationally
- Low international rates
- 1 fax number (locations across the USA and Canada, or keep your existing fax number)
SIP Trunking Lite – $5/month
- Phone numbers at low rates
- Low per-minute inbound/outbound rates
- Optional encryption available
SIP Trunking All-In – $35/month
- Phone numbers at low rates
- Unlimited incoming calls
- Unlimited long distance calls to USA and Canada
- Optional encryption available
Home Phone Lite – $12.95/month
- Unlimited incoming calls
- 300 minutes of outgoing calls in Canada and the US
- One phone number
Home Phone All-In – $21.95/month
- Unlimited incoming calls
- Unlimited local and long-distance calls to Canada and the USA
- Two telephone numbers with a distinctive ringing option
Integrations
Integrations
Cloudli products integrate seamlessly with various apps such as:
- RightFax
- Xerox
- Dialogic
- Cisco
- Microsoft Teams
- Mitel
- Avaya
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TD Bank, Gold’s Gym, Gov. Ontario
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloudli offers a stack of business communication solutions for phone systems, messaging, faxing, and more.
Company Email
service@cloudli.com
Contact No.
Company's Address
Cloudli Communications Inc.,
Montreal, Quebec,
Canada
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Alerts & Notifications
- Auto-Attendant
- BLF Support
- Branch Office Support
- Call Forwarding
- Call Out From Voicemail
- Call Return From Voicemail
- SMS/Pager Voicemail Notification
- Call Return
- Call Screening
- Conference Calling
- Custom Caller ID
- Dial by Extension
- Dial by Name
- Direct Inward Dial
- Do Not Disturb
- e911 Service
- Extension Groups
- Find Me/Follow Me
- Find Me Rules Suspension
- General Voice Mailbox
- Historical System Graphs
- Inbound/Outbound Call Reports
- Intercom
- IVR Authentication
- Mobile Phone Integration
- Music-On-Hold
- Marketing Message-On-Hold
- Name Directory
- Visual Queues
- Night Mode
- Paging
- Password Administration
- Personal Automated Attendant
- PSTN-Fallback
- Real-Time Reporting
- Redial
- Remote Phone Use
- Report Exporting
- Ring-All
- Route by DIDs
- Share Line Appearances
- Speed Dial
- Announced & Unannounced Transfers
- Voice Prompts
- Voicemail
- Web-Based Control Panel
- Operator Panel
- Call Parking
- Call Transfer to Voicemail
- Call Transfer to Hold
- Busy Ring Back Call Option
- Barge/Monitor/Whisper
- Telecommuters
- Call Screening
- Drag-and-Drop Call Management
- Easy Dialer
- Extension Groups with Permissions
- Virtual Extensions
- Queue Status
- Customizable Reason Codes
- Automatic Call Distribution
- Skills-Based Routing
- Agent Variable Log-off
- Queue Status
- CRM Integration
- Queue Summary Component
- Queue Detail Component
- “No one is Answering” Alert
- Abandon Call Alert
- Agent Broadcast Alerts
- Toll Restrictions
- On-the-Fly Recording
- Dedicated Phone Numbers
- Phone Number Porting
- Caller/Call Waiting Number
- Click-to-Call
- Outbound Caller-ID
- Extension BLF
- Multiple Calls
- Google Contacts Integration
- Contact Cards Supported
- Desktop Alerts
- Color-Coded Call Status
- Click-to-Call Mobile Phone
- Hold Time Announcement
- Agent Call Recording
- Agent Variable Log-off
- Reset Queue Stats
- Agent Hot Desk
Pricing Info
NetFortris offers three enterprise pricing options for Fonality. The packages and their inclusions are detailed below to help you decide which one is the most suitable for your organization.
Essentials – $19.99/user/month
- More than 100 Phone Features
- Unlimited Calls
- Unlimited Basic Queues
- Auto Attendant
- 24/7 Gold Support
- Fonality Academy Training
Professional – $24.99/user/month
- All Essential Features
- Softphone
- Heads Up Display Web
- Heads Up Display Mobile App
- Click to Dial Browser Extension
- Integrations
- Audio Conference
- On-Demand Recording
- Daily Email Reports
Ultimate – $34.99/user/month
- All Professional Features
- Voicemail Transcription
- HD Video Collaboration
- Advanced Call Center Agent License
The Professional and Ultimate enterprise pricing options include a free phone rental.
Integrations
NetFortris provides you with the means to integrate Fonality with your existing and future business tools. The following are only a few examples of applications supported:
- Zendesk
- Salesforce
- Zipwhip
- eAgent
- Snap Recordings
- Blitz Lead Manager
- Box
- OneDrive
- Dropbox
- Google Drive
For more information regarding interfaces, visit the website for the documentation or get in touch with the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
San Jose Earthquakes, The Oakland Raiders, Philadelphia 76ers
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A flexible-deployment complete business communications solution that adapts to your changing needs.
Company Email
Contact No.
Company's Address
NetFortris
6900 Dallas Parkway
Suite 250, Plano, TX 75024
USA
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Both Cloudli and Fonality were reviewed by a team of independent B2B experts who carried out a full examination of all core aspects of every product. Their ultimate rating was calculated by means of unique SmartScore system which calculates a separate partial score to each component such as: main features, client support, mobile device support, security, user satisfaction as well as reviews in other media. We know useful features are not the only thing crucial to a business so we make an effort to pay attention to all aspects of a service prior to coming up with its final rating.
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