What is better CloudBerry Remote Assistant or ScreenConnect? A good way to find the correct Customer Support Software product for your organization is to evaluate the solutions against each other. Here you can compare CloudBerry Remote Assistant and ScreenConnect and see their functions compared contrastively to help you pick which one is the better product.
Furthermore, you can review their overall ratings, for instance: overall score (CloudBerry Remote Assistant: 8.8 vs. ScreenConnect: 9.0) and user satisfaction (CloudBerry Remote Assistant: 100% vs. ScreenConnect: 96%). Examine their differences and similarities and see which one outperforms the other. Moreover, think about your company tomorrow; will your company outgrow the app in the next 3-5 years?
We are aware that not all people have the time to try out dozens of various services, so we came up with a list of recommendations that you may find useful. Our top choices for the Remote Support Software category are: Zendesk, Atera, ScreenConnect.
CloudBerry Remote Assistant integrates with the following business systems and applications:
CloudBerry Managed Backup service
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
The apps analyzed on this page are merely a small part of our complete Customer Support Software category and you should take into account that there might be more reliable services out there. If you want to guarantee you make the wisest choice for your company we definitely urge you to analyze more apps first. It may also be a good idea to consult our top 10 Customer Support Software ranking to learn which products are at the moment the highest-ranking ones and leaders in the market.
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