What is better CloudAgent or Scorebuddy? If you wish to get a quick way to decide which Customer Support Software product is better, our unique algorythm gives CloudAgent a score of 7.2 and Scorebuddy a score of 7.3 for general quality and performance. At the same time, CloudAgent is rated at 100%, while Scorebuddy is rated 100% for their user satisfaction level.
You can also compare their product details, including features, tools, options, plans, costs, and others. Find out whether the solution allows you to customize some of its funnels to guarantee the app matches your own business workflows.
If you need to quickly identify the top Customer Support Software according to our review team we advise you take a look at one of these products: Freshdesk Omni, Freshdesk, Zendesk.
Apart from integration with all leading CRM systems, helpdesk software and analytics engines, CloudAgent has also been integrated with vertical-specific software like patient care software, real estate software, back-end support software etc.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mahindra Finance, Akzo Nobel, Rural Shores
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CloudAgent provides businesses with a cloud-based contact center designed to handle inbound, outbound, and blended communications.
All the data within the platform can be exported via CSV files and these can be imported to any products used by the client. The information can be exported on a scheduled basis so the manual effort of exporting is eliminated.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Allianz, DHL Express, Ryan Air, The Money Shop
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Scorebuddy is a quality monitoring application for scoring customer service calls, web chat, and emails.
You shouldn’t count on exclusively a broad range of functionalities and scalable pricing from a well-known Customer Support Software. Almost as crucial as key features is a top-notch customer support. You want to ensure that in a situation where you have any questions about CloudAgent or Scorebuddy, or you struggle with some problems, or maybe you’ll need to ask for a certain change or feature useful to your company you can count on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are available. It’s also a big plus if you are able to profit from individual training or at least a knowledge base you can use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
